They will accept it. They let me store a pretty expensive booster box in their vault and I was able to withdraw it at a later date without any problems.
2 Likes
Ok. In my state has an 8% tax rate so Im trying to avoid paying that on a huge invoice. So im going to ship to psa vault then ship from there to me and pay the 3% fee instead. Irs if you reading this im speaking hypothetically
1 Like
Recently, PSA Vault hasn’t been charging me at all for withdrawal. Something like $1 for shipping. Amazing.
1 Like
I read that if you keep your cards in there for more than 90 days the withdrawal is free.
I’ve kept my cards there for as short as 10 minutes and as long as a month or so and have never been charged a withdrawal fee. Only $1 for shipping. I’m sure they’ll fix that after this honeymoon period.
My last withdrawal they hit me with the crazy high fee…$6 per card instead of $1 
(it was only 2 cards)
1 Like
Was that 3% of the cards’ value?
Nope, they were expensive cards. I didn’t mind at all lol
Well I love that. Sure beats the 3% that PWCC charges.
Wait 6$ per card? I bought complete sets that have hundreds of cards, there is no way im going to pay 3000$ in withdrawal fees if they do it by card
I’d assume they would treat raw sets very different than individual graded cards. Due date to pay is 9/13 so you have plenty of time to call them and figure out the details before making the decision
I don’t see a phone number listed. I emailed last night and haven’t heard back
Yeah sorry forgot they removed that after they merged into PSA. Email vault@collectors.com if you haven’t already. They always respond super quick to me, at least they have to date
2 Likes
Can confirm. PSA Vault customer service is top notch.
1 Like
Happy for you Dyl! 
glad you were able to get it worked out!
Thanks! My card getting stolen was a huge bummer but PSA Vault worked everything out efficiently.
2 Likes
Its been two days and no contact. not very “top notch”
Be patient. They just had a massive auction. I’m sure that they’re overwhelmed with messages just like yours right now.
Day 40 and still no items in hand or vault.
Does anyone have a contact person or phone number for PSA/Collectors vault?
It has been 40days since the auction close and I have yet to receive my items in my vault. This is insane that my 1000+ items purchased and over 8000$ spent in that auction have just disappeared and I have gotten 2 automated emails and one clueless goldin support member to tell me the items were sent to the vault. Psa/vault customer service has never responded to my multiple emails, I tried their phone line only to be told the vault department does not have a phone line to contact. I do not know what to do at this point. Do i contact a lawyer?
7 Likes
Whoa 40 days?! I remember people were losing their minds when pwcc took a couple weeks. I would just daily blast them until a response. Over a month is really odd to not hear anything.
5 Likes