See that is why i havent done it yet i dont want some bullshit response and nothing to actually happen but tbh after ryan had a submission lost its putting me on edge a little
Since PSA uses nothing remotely resembling FIFO this is meaningless.
My order and others I assume were logged in before that (July 9 for me) and are yet to be completed. Mine was a 104 card Pokemon special. I guess maybe Pokemon special and bulk have different queues but I could swear I saw someone with a Pokemon special logged in later than July 9 that already finished.
Yeah, Iāve been talking to a few people who did the Pokemon special, who had orders logged after the 9th (Mine entered July 3rd) already have their orders completed.
PSAās reasoning for this, is that supposedly those customer may have called in earlier, and had an āExpediteā added to help move it along.
My only question is, is there no system in place to make orders that have been there the longest, some sort of priority to get them done and out asap?? I canāt imagine many orders are on Day 65 with mine, and still gong.
I also am on status entered 7/9/18 and still waiting. Nothing really big in mine that has any need to be done right away, so I can be the test object and just see how long it takes haha.
A lime green RUSH D.O.T sticker was on my psa box. This after them saying they would put a rush on it. Seemed to work for me, but apparently itās all an act⦠lol. Some in this forum are so certain of themselves. Everything is an absolute.
I will try to post a picture later today of the sticker. Has the largest submitter never seen this sticker before? Whatās ironic? Iām not saying Iām 100% sure that calling in does make a difference, but for others to say the exact opposite, is a little ridiculous. Gary and others are saying donāt call in. Thatās too cut and dry of an answer to this matter.
I canāt force people to not call in. But I can tell them itās not only a waste of time but counterproductive except under extreme circumstances.
If PSA wasnāt so busy, hundreds of calls daily and only a couple CS reps, they would certainly be more hands on with individual requests. For now they can only handle a couple waaaay overdue situations suspecting āpossible loss and trackā. If one of those come up and it gets found, there would be a rush put on it. This is very rare. In 25 years Iāve had it happen only twice. I can live with that;)
I have, also, never called in to expedite any orders. I mentioned before that I had reached around 20 business days over my estimated timeframe. I called to confirm that my order hadnāt been lost in process and that it was just normal delay holding it up. Thatās when the rep said she looked at my order, had seen when it had last been worked on, then proceeded to apologize and would have them put a rush on my order. I could care less if my call really expedited the process. Just informing everyone of my experience and to say hey, maybe it did make a difference. You can highly doubt all you want.
And also, I wouldnāt blame customers for wondering if their possessions have been lost. Thereās a difference between impatience and concern after an extended amount of time.
@pichael25 You should be entitled to a voucher at that point. Even though the vouchers are usually negligible in their value, they tend to give them out at your wait time.
I have orders from July still at PSA; it simply is a waiting game. This entire situation is because PSA chose to run that Pokemon special for 2 months.