I sent 20 items to PWCC - 19 graded cards and 1 sealed box.
Package shows as received on: 20/11/2020
For the last 15 days there was no listings on my account. Finally 1 listings showed up which will apparently start Dec 17.
Nothing is mentioned with regards to the 19 other items on my account or my marketplace listings.
This is my first time submitting to them so I’m not really sure how this works. Do the items get listed sporadically over different auction periods? And what if they lose some of my items. How would I prove to them they were in the package since nothing is mentioned on my account. Any info would help
Does it show one item, with the item title etc? Or one auction submission?
They will group all items submitted as one until they actually create the individual listings.
I think ebulb/king pokemon mentioned int he 1st ed tracking thread that they are still updating the 2nd auctions listings, but feel free to email them if you are concerned
Yup I thought the same as well. One auction submission. Which I assumed would have all the listings. But when I click on it, there’s just one individual listing that got created. That’s of the sealed box. None of the cards got listed anywhere.
I emailed them like twice in the span of 5 days about my listings. No replies. It’s actually worrying since they mention they try to get back within 24 hours. Even if it was more, I would have assumed they got back within at least 5 days.
@fizzyadrenaline, I messaged them yesterday about an issue i had and theyve always gotten back to me within at least a 24 hour time frame. Id also try talking to them via the chat they have on their website which is much quicker than standard email.
All I could say though in regard to the issue is these next 2 blocks are massive, so might take some time to see things rise. Also make sure that its actually scheduled for this upcoming block, as they might have split things around possibly. Ive heard of this being the case before somewhere, but dont quote me on it. All and all, do what you can to reach out and im sure they will contact you soon
I agree that the chat option on their site is your best option. I asked some questions about payment the other day and it was a relatively quick experience that was much better than waiting for an email response.
Tried reaching out to chat. No replies yet. I guess it’ll be only Monday till they get back. Would they split up the items around different blocks without informing the owner? I know you already heard about this but maybe you know. If not, thanks for the insight!
Yeah, they split mine up as well (into the Dec. 2 and Dec. 18 blocks). These are huge blocks, but I think they received even more than they originally anticipated.
Does anyone know if it’s possible for some items to be pushed into January even though they were received before the deadline?
My concern it they should at least mention the items they received in Nov at least on my profile. I’m just panicking right now thinking they are lost or something. And even if they aren’t there’s no ways I can prove I sent those items to them right. If they acknowledge my items on their profile, by all means list it in the January block
Was everything sent together? And did you require a signature for the delivery? If one item showed up in the system, then the rest should eventually follow. It’s best to try to keep in mind they’re swamped right now.
Everything was sent together in one package and one form. It did require signature on delivery as it was mentioned to do so on the form. I hope the rest eventually follow.
@fizzyadrenaline , i’ve sent hundreds of items to PWCC and in my experience they never notify you with a list of items. You simply send the items and are notified once they are listed. Regarding the items being split into two different blocks it is perfectly normal, especially with different types of items.
I have sent one baseball card along several Pokemon cards in the past and the process was pretty much what you’re describing. Baseball card showed up on its own as part of the first block and pokemon cards showed up a couple of weeks later as part of the second block. If I were in the situation you describe, I wouldn’t be worried in the slightest as this is standard procedure.
Btw, as an added piece of information, should someone commit to buy one of your items and not pay for it, it will ‘fall’ from PWCC’s system, and you will receive an email advising you it wasn’t paid for and saying it will be relisted in an upcoming auction. During that time, the item will not be visible anywhere on their website either.
Thank you so much for the detailed information. And with what you said, I can at least breathe a sigh of relief. I’ll still double check with the chat team as no one has responded to my emails. But thanks again so much. Really appreciate it!
