Seller question for everybody.

If this seller is you, Gary, then the seller has the responsibility to figure out what this thing is first before listing the auction :stuck_out_tongue:. It’s probably 100,000:1 odds that the card is the TMB version, but with the PSA label and it coming from a reputable seller, buyers are going to shell out more than market value for the chance that it’s the real deal (many will even assume and think it is absolutely the real deal). But that is bad business, bad morals, and bad principle, in my opinion. Especially from a seller who has all the means to figure out which variety it is (friends, colleagues, PSA themselves). Plus it is not impossible to figure out whether or not a card is glossy even through a PSA case, the surface is distinctly different from a normal card and that is not hard to tell through a PSA case in my opinion.

If we go back to your original question. If you sell it for $100, and then realize before shipping that the card is not what you thought it was, and is in fact a lot more expensive. IMO, you have every right to cancel the sale and not ship it out. It’s your card, and you didn’t realize what it was. Why would you shell out a $5000 loss just to “do the right thing” when no one really loses if you don’t do the right thing.

Those are my opinions.

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Gary, why don’t you simply explain to us what’s really going on? You keep presenting all of these convoluted (and conflicting) scenarios, and you tease us with comments like “I’m waiting … before I jump in with something interesting.”

All of this (even if it’s unintentional) makes it seem like you’re dancing around the truth.

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This was totally hypothetical and nothing to do with that card Jason. It did give me the idea though…but unrelated:)

Glenn…the thing I was going to jump in with has nothing to do with my jumping around the truth. It’s all hypothetical.

What I’m jumping in with is information that can help people in similar situations.
Here it is…
There is a fund set up at PSA to compensate people who have lost money due to a mistake caused by company. One of our members actually assumed that may be true…good job.
So, if you lose money based on mislabeling, simply contact the corporate office and file a claim.

Sounds easy enough, but I doubt it would be so. In all honesty I doubt it would be easy to get them to compensate either party for a mistake like this. They can’t be held responsible for the entire market. Sellers and buyers are bound to make mistakes when dealing with things as detailed and varied as Pokémon cards. Think about it. You’d be asking a BUSINESS to shell out $5,000(±) to cover your mistake. Not likely.

Granted their reputation is at stake when they mislabel cards to this degree. This fact alone may be the only reason they would do anything in a situation like this.

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You said “to cover your mistake”. Who is “your”? And what mistake did they make?

“your” as in anybody, buyer or seller, who claims they need to be reimbursed for X amount of dollars because they bought/sold a card. That situation is probably best handled between buyer and seller when possible. Of course, for older purchases that may not be possible so I suppose it is some backup.
Would you want to elaborate on this fund?

It’s as much the seller’s responsibility to check what they have first before listing, as it is the buyer’s responsibility to thoroughly inspect the pics provided.

I recently submitted a Japanese 1st Ed. Charizard Gold Star and it was labeled as an English Skyridge Charizard. I had it up on eBay for a few days but made sure to mention in the description that PSA labeled it incorrectly. I eventually decided to have the label fixed, to avoid any possible issues in case it sold with the wrong label.

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How on Earth does a label get messed up that badly unless it has been mixed up with another card in the submission?

Not sure what elaboration you need cause it’s really quite simple.
The card inside is guaranteed to be the card on the label as long as there’s no evidence of tampering. If it’s not, and you can show proof of value, you’ll be compensated for your loss.

I filed a couple claims in the mid 90s and won both.

This applies to autos too. If a signature is deemed authentic but is later proved to not be true you will be compensated for any proven loss. An example that comes to mind is someone submitted a Chicago Bear team 1971 team signed football with Brian Piccolo’s autograph right under the authentic Gale Sayers auto.
This item was authenticated for both the Sayers and Piccolo autos (the two most valuable ones on the ball).
The fact was later noticed that with Piccolo dying in 1970 it was impossible that it could be his auto. That value difference was refunded;)

Gary, is this the guarantee that you are talking about:

www.psacard.com/About/FinancialGuarantee/

Because I don’t see anything in that vague guarantee that PSA will cover the losses of a buyer of a card that has been mislabeled as a different card. Instead, it only addresses the accuracy of the grade itself.

I haven’t looked at that in years Glenn;) Yes it is vague but it wouldn’t be the ‘grade’ but the ‘authentic’ issue.
Also, as you well know, rules are simply guidelines and there’s always some management discretion.
A claim will always be accepted for review.

That’s exactly the problem — the PSA guarantee itself is “vague.”

Yes. And just try convincing PSA to compensate you on how much you have actually lost instead of what they consider as a fair compensation based on market value.

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While negotiating keep in mind, “The squeaky wheel gets the grease.”

has anyone made such a disastrous blunder before?