I always send a message to sellers about a card im interested along the lines of “does this card have any dents, creases or holo scratches and if so how bad?” I know pictures can be very misleading, especially for holo scratches so I just want the seller to give me an accurate description based on what they can see in person. To keep this short, seller said in messages, no creases dents or holo scratches, I receive the card and there are holo scratches. I leave a bad review and they leave a review which technically has to be positive as Im a seller but in the review leave a bad review essentially.
I’m not sure you can even get through to eBay right now. I know when I tried to get feedback refuted a couple of months ago, I wasn’t able to speak to a person and had to fill out a form to attempt to get it removed through the website. They will then get back to you within 24 hours (I think) and let you know whether or not the feedback is eligible for removal.
Yours should be a pretty easy case. The whole reason why sellers are not allowed to leave a negative for buyers is to prevent “feedback wars,” so trying to get around the system by leaving a negative comment disguised as positive feedback won’t work. You should be able to easily get it removed.
Yea, tried calling and seems like they’re not even doing that right now. The customer service page on their site isn’t much help as it is a few different topics, none of which really include my issue. Is there an email I can just email and explain the situation?
If the condition of the card is a mystery it’s probably best just to avoid that seller, it’s not worth the hassle trust me. Also did you contact the seller before leaving negative feedback? Always try and work things out with sellers before leaving a negative.
I often will get responses like “not that I can see” and the card will usually be fine. I knew the seller was going to be a hassle and of no use about contacting him after receiving the card so I knew it wasn’t worth anything more than leaving negative feedback. And he proved me right by being incredibly rude or lying after I left the feedback as well as trying to bypass ebays rules by leaving negative feedback as positive feedback. Just want to get his feedback removed and move on. Im fine paying a little bit extra for the card. The extra I paid vs what I would have offered if the card didn’t have scratches would be about the same as if I paid to ship the card back. And I left negative feedback to warn other buyers about this scummy practices.