Thank you Tony.
I may hold off on contacting FedEx personally for now at least. My irl friend is a Director at Heritage and he is working with me on getting all the information so their claims team can handle it. PSA is getting me the surveilance feed of the package and I really hope I can find these cards. This situation sucks so bad
Dang so sorry to hear this happened – I would follow mrtz advice for now.
I feel like auction houses and PSA needs to set up some sort of proxy label address so drivers don’t know the contents of the box but hopefully you are able to get some more insight from your friends.
Thank you! I really hope the cards magically show up because I’ve been wanting Cynthia for 2 YEARS and I thought I had it and now it is just gone 
This hurts to read… I really hope you get these cards, and everything goes well for you! I want an update when you have the results please! Good luck triple!
#justicefortriple!
Sorry that this was how we had to hear from you again, and so soon. Keep us informed. This is a massive scandal. I don’t know how rare or special the cards are, but theft is theft. Lots of scum is scamming, stealing and defrauding people over pokemon cards in the last few months. We are here for you. Let us hope that we can locate the point of theft, the thief, and to recover your stolen items.
see if you can get gps coordinates for where it was signed. whoever owns the fedex account that was used to ship it (HA?) should be able to see them when logged in.
Hey @triple, I’m really sorry that this is happening to you. It’s happened to me before, and it sucks.
Just for some context on the turtle pace of PSA Vault, my last three submissions directly from eBay took 3.5 weeks. Hopefully it’s been opened by some employee, and they are taking their sweet time to curate it.
If they truly have no delivery, your problem is with FedEX. Heritage should be covered with insurance on that shipment, so you’ll get your money eventually, but it sucks so much more to not have your cards.
Sadly its been confirmed that they never received the package in the facvility :*(
I really hope so <3
Very sorry to read this @triple. I know about how long you were chasing the card so it does suck immensely. I sincerely hope that there is something positive at the end of this ordeal for you .
Cheers!
Thank you mrbubbles! I am really praying the cards show up or was mishandled by PSA/FedEX and is just sitting somewhere.
Good ending: Gets replaced by a Rayquaza Gold Star PSA 10
Mid ending: You get the cynthia feelings card
Bad ending: Both don’t arrive.
I hope he gets the alternate ending where he gets the cards and they also pay out a fee for it happening from their side or something.
secret ending: The card arrives, and ken sugimori finds out about the ordeal, and sends a regular set version of the card signed to triple.
That sucks Triple hopefully a claim can be made and you can at least get your money back.
Thank you, I am talking to heritage right now and this situation absolutely sucks. Police Department rejected my police report because they told me I must go through the delivery company
Anything hopeful from your friend at Heritage?
Ehh, really sorry buddy. Really shitty news. Hopefully you can get your money back in a swift manner, however I know you would have preferred the cards.
Cheers!
He’s trying to help, but there isn’t any progress.
Yes I’d much rather have the cards, what really sucks is I brought this to PSA’s attention on 12/27 and it took till 2/3 for them to tell me that the cards were never received ;l. Anyways I pray I can at least get my money back at this point. This is a total nightmare, I woke up early today feeling recovered and well-rest only to get a unfortunate email 
Thank you everyone for the advice and wishes that a good resolution will come. I am praying and hoping everything ends well
