I’m incredibly embarrassed to admit I fell victim to my first Ebay scam in 18 years of using the site and although it might make me look like a fool I think it’s best to share my experience to help ensure other collectors don’t fall victim to the same trap I did, which unfortunately is all too common with these particular boxes. There’s also going to be some tips for returning an item along with what I would do to optimize the process next time.
Item Bought: Sealed 1999 Base Set Green Wing, Clear Wrap, Long Crimp, Shadowless Box
Buying format: Ebay auction
Sale Date: February 19th, 2020
Seller: David Pozuelo
Ebay ID at time of scam: blackcharizard9
Location: Spain
Features of the box that raised concerns:
-The seal was horrendous. Yeah, it looks okay at a distance but it was so bad that the tear on the side in the video below happened from the weight of the box alone when flipping it upside down in my hands. The legit WOTC seals are much stronger and have thicker plastic at the seams. This was the most obvious tell from the listing and I should have known better having other authentic boxes in my collection. The green wings put me into a deep hypnosis I guess.
-The seal was too glossy. Pretty simple but hard to notice from pictures. The seal had more of a glossy finish than other WOTC boxes I have.
-The weight was off. I could tell even by holding it. Authentic boxes have a pretty tight weight range that I won’t disclose here. It’s one more piece of the puzzle and while not an exact science, it’s a pretty good sign something is wrong when your box weight is off.
-The box seemed overly stuffed and firm despite having a pressure crease from being stacked at some point in the pass. Often times there is sufficient room in old Base Set boxes for you to move the top packs side to side. With this one, they wouldn’t budge. I would later find out this was because they were taped together. Ouch.
-The long crimp seal on the top left pack was already cut open with scissors! Yeah, big giveaway. It actually took me a minute to find but after getting the right angle of light and pushing down pretty firmly on the flap you could see the slice. Once you see the video you’ll realize it was actually a short seal Shadowless pack with a taped on long crimp! That’s right, this is the first ever long-short crimp pack pulled… just kidding.
Here’s an image I took showing the cut flap of the top pack. Yep, he used real shadowless pack wrappers for the top. Lots of tape holding everything in place.
Images Saved from the Listing:
Click to Show/Hide Images
Box Opening Video:
(Sorry about my gross fingernails. I’m no hand model. I also muted the video so you don’t have to hear my bitter tone.)
Shadowless Box Scam Opening - YouTube
What did I do correctly in the return process?
-I never lost my cool when messaging the seller. I simply told him there was a problem and sent him a picture of the cut pack under the flap. He immediately asked me to return it. At one point I had to stop myself from telling him he is a scammer and ranting, etc. This would accomplish nothing and could only potentially hurt my chances of receiving the money back.
-I never told the seller I opened the box. I didn’t want the seller to know I opened it because there was a chance he might try to avoid receiving my return shipment if he knew the box was being returned in a different form from how he sent it. If he wasn’t the one who resealed it he might not want the seal broken because he could try passing it off again. That said, I’m pretty confident he did the resealing as the packs inside were released last year and his original story was that he bought the box five years prior from an event in Mexico. Big red flag right there. No offence to my Mexican amigos but I’ve rarely, if ever, seen a Pokemon listing from Mexico, let alone a rare item like this.
-I returned every bit of the contents I received and didn’t attempt to scam the scammer which was quite tempting, I must say. I could have easily shipped him back a box of rocks and kept the authentic shell plus the plastic case but again, I didn’t want him to open the package and realize I scammed him back which could have upped my chances of a lengthier dispute. Two wrongs don’t make a right. The crappy part about this is he still has the box and can do it again.
-I called Ebay and FedEx(USPS transfers to FedEx for Intl. Priority Mail) numerous times throughout the whole process, asking tons of questions and proposing what if scenarios. One useful understanding I took from this is that when you send an item back and it’s your return label and not the seller’s, you are only covered once the seller signs for the item so make sure you have signature confirmation and make sure your package is insured/tracked. More on the reason for insurance below. Also, if it’s your label, you must pay for it and Ebay can’t make the seller reimburse you. All you can do is ask them to help you out and hope they’ll at least split it with you. One more important fact about Ebay is if a seller refuses to accept an item or refuses to pay duties and the packages gets sent back it is seen as a delivery by Ebay and you can get your money back. That helped me sleep a night.
What could I have done better in the return process?
-Taken more pictures of the box and it’s fake seal to share here. (Ebay never looks at pictures or video by the way so they are useless in that regard. They simply honor your request for a return under their “Ebay Money Back Guarantee” if you claim the item isn’t authentic.)
-Printing a label myself online or using the seller’s label versus going to a USPS brick and mortar. The employees at USPS were of little help, surprise surprise. In fact, they may have helped caused a one week delay on my package! Since I was the one paying for a third party to ship the item back, I’m essentially hiring someone to return the item. If the item is lost in transit by the shipper I’m shit out of luck and can’t get my money back unless I claim the loss with the postal company. If the seller sends a label for you to use, once it is scanned in you are good. The lost package scenario is on them. I only used my own shipping method because I was unfamiliar with the company the seller used and I didn’t trust him at all so I had a fear he’d try to pull something with the shipping. Because I did this, I needed to insure the package for full value despite it’s contents being worth a couple hundred bucks. That’s where the postal employee incompetence comes in. Nobody could tell me the max insurance for GXG shipping.(I believe it’s $5000 for all priority services and up to $50,000 for registered mail.) Long story short I took a big risk and ended up sending it marked at $100 after crossing out other much higher values. I suspect this along with the seller refusing to pay import duties is what lead to my delay in customs. I should have just stopped and went home to print a label from my computer. Customs needed proof from the seller that this was a return and not a taxable import. He had to call UPS, the original shipper he used, to obtain a specific form called a DUA in Spain. After filling out a FedEx form then obtaining and sending FedEx the UPS form, customs took three days to release the item. Talk about a sweat. All out of my control and relying on the scammer to handle it. Check out this terrifying, two week journey the package took. It starts at the bottom.
Thursday , 3/05/202012:47 pmARGANDA DEL REY ES
Delivered
8:56 amSAN FERNANDO DE HENARES ES
On FedEx vehicle for delivery
6:54 amSAN FERNANDO DE HENARES ES
In transit
6:52 amSAN FERNANDO DE HENARES ES
At local FedEx facility
Wednesday , 3/04/20203:10 pmMADRID ES
Shipment exception
Held, cleared regulatory agency(s) after aircraft/truck departed
3:10 pmMADRID ES
At local FedEx facility
Thursday , 2/27/20207:49 pmMADRID ES
Clearance delay - Import
7:39 amMADRID ES
In transit
Package available for clearance
5:54 amMADRID ES
At destination sort facility
4:11 amROISSY CHARLES DE GAULLE CEDEX FR
Departed FedEx location
3:57 amROISSY CHARLES DE GAULLE CEDEX FR
In transit
Wednesday , 2/26/20209:00 pmROISSY CHARLES DE GAULLE CEDEX FR
At local FedEx facility
8:01 pmROISSY CHARLES DE GAULLE CEDEX FR
In transit
3:30 amROISSY CHARLES DE GAULLE CEDEX FR
In transit
3:30 amROISSY CHARLES DE GAULLE CEDEX FR
At local FedEx facility
1:58 amROISSY CHARLES DE GAULLE CEDEX FR
In transit
1:52 amKOELN DE
In transit
12:53 amROISSY CHARLES DE GAULLE CEDEX FR
Arrived at FedEx location
Tuesday , 2/25/202011:50 pmKOELN DE
Departed FedEx location
8:16 pmKOELN DE
Arrived at FedEx location
7:09 amINDIANAPOLIS, IN
Departed FedEx location
7:00 amINDIANAPOLIS, IN
In transit
3:52 amINDIANAPOLIS, IN
In transit
2:20 amINDIANAPOLIS, IN
Arrived at FedEx location
Monday , 2/24/20206:08 pmLOS ANGELES, CA
Picked up
The USPS version is even worse and less accurate but I’ll spare you.
Ironically the seller actually had great communication throughout the whole ordeal and I forgot to mention, all of his messages were in Spanish while all of mine were in English. Thank you technology.
He wants me to leave him good feedback now and is leveraging half the cost of my return shipping to get it. Yeah, nice try buddy. I wouldn’t leave him good feedback for an added zero. Even two. Three? Okay, maybe three zeros will get you some “good” feedback. How bout three zeros and I leave you well written negative feedback?
In the end, do your research and use that knowledge to the best of your ability, especially when spending exorbitant amounts of money. I had the knowledge and still made a novice mistake. I was blinded by the light and could have used the resources of E4 to double check authenticity and I know for a fact I would have been steered clear had I done so. There was a reasonable doubt it was legit in my mind but I figured I could easily return it should anything go wrong. I also didn’t want to create more buzz and have you sharks coming in and outbidding me on an item that ended in the middle of the night, haha. Some times you gotta learn the hard way.
So what can be done about resealed boxes? One suggestion I have is some sort of marking that voids a box if you ever go to sell an empty. I think a nice hole in the bottom or inking would be good. Maybe it’s not because a scammer could just tear a hole in the seal as well and make it seem as though it happened while sealed. What are some suggestions from you guys? Maybe cut a large enough portion or a specific shape out of the bottom to where it can’t be left up to excuses of damage?
I’m sure there’s more I can add but I’ll put this up for now and edit it later. Mods if there’s any problem with posting this stuff, if it’s in the wrong category, or if anyone would like to suggest that I change anything about this guide of sorts, please let me know.
Stay safe out there or Team Rocket just might strike again.