FedEx Collectible Insurance Policy?

Hey guys,

Does FedEx play any limits on insuring collectibles? Do they have any specific policies I should know about before insuring with them?

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I think you should insure your items. The chances that an employee singles you out is very low. These are people who are just trying to get their job done so they can go home. Unless you live in a sketchy neighborhood with people constantly stealing from each other, I don’t think you should worry too much.

PS: FedEX and other companies regularly ship items that are far more expensive than $5,000. They won’t even blink an eye.

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Personally, I never insure anything. Insurance is profitable for the insurer – meaning that, on average, the insuree is losing money by purchasing insurance.

Insurance does make sense, though, in situations where it’s an amount of money at stake that you can’t afford to lose.

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I rarely insure my packages, for multiple reasons. If anyone has contradictory information feel free to correct me, but here’s my understanding about how package insurance through major carriers works:

  • It’s not that if the package gets lost, they automatically pay out the declared value, especially on a multi-thousand-dollar package. If it does get lost, then you get put in contact with their claims department who gives you a runaround. Maybe they ask for receipts to reimburse you (which you don’t have because you graded the cards yourself/bought them 3 years ago, etc).
  • Many shipping companies have exclusions on insurance. I remember one (I think FedEx or UPS) has a limit on insuring collectibles in the several hundred dollar range buried in their terms of service.
  • I don’t buy into the idea that having high insurance values will make people steal your products. But I also think that given the exclusions, purchasing insurance on packages is often not worth it.

That being said, there are some situations where it’s a great idea:

  • If you’re shipping to somewhere like PWCC, they work with a third-party company to insure your packages. You’ll likely still have to prove value if your package is lost, but it’ll be a much easier process as you’d be working with a company that understands collectibles. A lot of grading middlemen also have this insurance for your packages at no cost to you.

When I’m shipping something, my “insurance” is usually just shipping via the fastest and most secure method. If that’s USPS, it’s Priority Mail Express, Registered Mail if it’s an amount I can’t afford to lose. Private carrier, I’ll use priority overnight.

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Agree with others. Personally for any expensive card say over $1000, I really like the Fedex medium-size boxes. I find these are much less likely to get lost in the mail than say a bubble mailer or other slim/small package can. I would sooner pay more for the box dimensions than try and deal with insurance claims.

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To give some perspective, when I worked in my office I would see mail carriers haul in tons of packages and I literally picked up 3 of them on my way back from work before the mail carrier got on the elevator because they fell off the mail trolley thing. I really believe this is how some small packages get lost at times. The guy didn’t even think to look back for any packages that fell off his cart.

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Get it insured. Insurance is one of those things that you would kick yourself for not having in the event that you need it. I’ve shipped jewelry and watches out for repair through FedEx and never felt unsafe about the staff knowing what I was insuring the package for. Better safe than sorry!

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Service_Guide_2022.pdf (fedex.com)

Page 129 section F. Dang.

Shipments (packages or freight) containing all or part of the following items are
limited to a maximum declared value of US$1,000:

  1. Artwork, including any work created or developed by the application of skill, taste,
    or creative talent for sale, display, or collection. This includes, but is not limited
    to, items (and their parts) such as paintings, drawings, vases, tapestries, limitededition prints, fine art, statuary, sculpture, and collector’s items.
  2. Film, photographic images (including photographic negatives), photographic
    chromes, and photographic slides.
  3. Any commodity that by its inherent nature is particularly susceptible to damage
    or the market value of which is particularly variable or difficult to ascertain.
  4. Antiques, or any commodity that exhibits the style or fashion of a past era and
    whose history, age, or rarity contributes to its value. These items include, but are
    not limited to, furniture, tableware, and glassware.
  5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains,
    china, crystal, glass, framed glass, and any other commodity with similarly fragile
    qualities.
  6. Plasma screens.
  7. Jewelry, including, but not limited to, costume jewelry, watches and their parts,
    mount gems or stones (precious or semiprecious), industrial diamonds, and
    jewelry made of precious metal.
  8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing, and fur pelts.
  9. Precious metals, including, but not limited to, gold and silver bullion or dust,
    precipitates, or platinum (except as an integral part of electronic machinery).
  10. Stocks, bonds, cash letters, or cash equivalents, including, but not limited to, food
    stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money
    orders, gift cards and gift certificates, prepaid calling cards (excluding those that
    require a code for activation), bond coupons, and bearer bonds.
  11. Collector’s items such as coins, stamps, sports cards, souvenirs, and memorabilia.
  12. Guitars and other musical instruments that are more than 20 years old, and
    customized or personalized musical instruments.
  13. Scale models (including, but not limited to, architectural models and dollhouses)
    and prototypes.
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If FedEX won’t insure it, you can always insure through a different shipping company. I’m not sure if you are U.S. based, but USPS has no limit on insurance. I’ve used them for a long time and they’ve been highly dependable for me.

Fedex allows up to 100k for declared value. I don’t know what protection that provides, but when I had a 18k package take longer than normal, and the workers were sweating bullets because of the declared value.

Also the white medium box @jabby shared is my standard. I agree with everything they mentioned!

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That’s a great point! I typically ship my PSA orders in relatively small boxes but I think I’m gonna start sending in bigger boxes just to minimize the chance it could be lost or stolen.

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Do you buy the box in bulk online? Or is it in store only?

@jabby

Once you create a Fedex account, you can order them. My Fedex store usually has them as well, but I usually order through the website:

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Much obliged

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You can use secursus for cheaper insurance rates over 5k too

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I would ensure that. BUT in general, I don’t ensure. Rusty gave me a great idea that, depending on your situation and risk threshold, might help you:

If you take the money you’d spend on insurance, and put it aside, when you finally lose something, it usually balances out, or you come out ahead. Now, I sell things from 20-250$, generally, so insurance is NBD. If you generally don’t sell much in this price range, OR have just started and can’t afford the hit, then maybe the method I just mentioned is a bad idea. Just my thought process, I learned too much in pre-law to give professional advice.

Piggybacking on this topic, is there a threshold where it makes sense to send something registered mail?

I’ve been sheepish about sending some high value cards in the mail because I bought them in 2016 and I would be ruined if I ever lost them.

I personally never use registered mail. Its slow and the tracking doesn’t consistently update.

I think the overall standard for high end is fedex overnight. Another option is using a vault service that provides an insured label. People who submit to me from their PWCC vault use that service and its great peace of mind.

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The trade-off for the slow pace of registered mail is that it’s near-impossible to lose. It’s kept in locked areas during postal processing, and everyone who handles it needs to sign off on it so there’s a clear custody chain.

If you have to ship something incredibly valuable and there’s no other insurance option available like the PWCC insured label, then registered may be the best way to go.

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