Is this Joe the buyer?
- See Gary’s comments.2) You’re wrong. Review the rules again. Returns are only accepted when the item isn’t as described if the seller doesn’t accept returns.3) I didn’t say that, I said I would be calling the police in the event of that taking place.
Have you read the other posts? You’re literally the only person taking that tone and if I were to guess it would be because you’re the buyer. If that is the case please air your concerns here, this is a safe place where everyone outside of myself is non bias.
The simple truth is I have been scammed several times before and now for this to happen on Ebay, I very much have my guard up to say the least.
joetehman has been around since 2015. He’s contributed regularly and I have only had pleasant interactions since I joined in 2016…
I think you are going a little nuts over this transaction my man…
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No buddy. He wanted to return it on the basis that it was fake. That is okay only now it is clear the pack is not fake, resulting in his claim being null and void.
How is this saying in the event that he sends you nothing or a fake pack back? You literally mention NOTHING of the sort. You say at this point, aka NOW, not later. Everyone knows how eBay works with returns, you can return something because you don’t like it, no matter if you put that little “does not accept returns” or not, its your privileged to sell on their platform, not a right. I’ve seen his messages and I see how you respond, I find him very respectful and you…not so much, might need to keep emotions in check when messaging imo.
You can be weary something might not go right and be pissed they are returning it. Find out what happens and move on from there.
Oh and no, I am not your buyer, I would have no problem letting you know if it was me. But thanks for proving my point with your assumptions and emotions.
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OP is correct in that since it was shown in the photo it shouldn’t be a reason that the buyer can return it. Being realistic however we all know the buyer can claim that it isn’t as described or that they are worried it is fake and eBay will 100% side with them in that they will force the return on the seller. Shitty situation but it is what it is. Technically the coloration issue wasn’t detailed in the listing even though it was shown in the photos the buyer would have no issue “winning” the return request to this factor. In my experiences even where damaged or issues are detailed they can return it still if it “is worse than they thought” with little to no proof.
It is indeed 100% okay to have a listing where returns are not accepted (as all my listings are), however for those listings returns are always forced if/when the item doesn’t match the listing/description or the item is damaged/counterfeit.
But OP you going on about the authorities and such at this point is ridiculous. Accept the return. Once you get the item back verify that they haven’t tampered with it. Relist it and move on. If they have tampered with it then you are correct in contacting eBay about it, threatening legal action etc. but this doesn’t feel like one of those scenarios and even if it did you can only cross that bridge when you come to it.
I’ve had buyers return flawless $1,000+ cards because they “changed their mind” or “have to prioritize other finances and need to return the item”. Every time I eat the shipping + insurance cost, which is not insignificant. I can put “no returns accepted” on the listing’s description and it doesn’t matter. eBay will side with the buyer and that is just a cost of doing business on eBay. I will also say that in every case the cards were returned to me intact. I doubt buyers are genuinely going around trying to scam sellers. If you get the pack back and it’s empty or clearly opened then by all means escalate actions, but right now I think you are overreacting. At the end of the day the buyer could say “the pack is ugly and too small” and they’d still have the eBay right to return it as annoying as is.
You’ve got to expect every single buyer could return any item you send no matter what.
Welcome to eBay.
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Tell the buyer he can send the pack to me and once recd he’ll get the refund. That way he’ll know for sure he’ll get proper treatment cause honestly, he seems fine to me.
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Gary is a man of the people.
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Refund the buyer and move on.
Police wouldn’t get involved because it’s simply a civil dispute at this point, no crime has actually taken place. Arguably the buyer could call the police on the seller for “selling a fraudant item”.
IMO the item is fine, it’s just the buyer has changed their mind.
Whether the item is fake or not isn’t the point any more, eBay will side with the buyer regardless.
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You’re right about that! I really am!
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understandably, but you will get through it man !
I originally mentioned contacting local authorities (or using it as a potential threat/consequence) under the assumption that there was a high risk the buyer would try to pull a fast one on you or if they actually provably did scam you. From what I’ve seen, the buyer seems genuine and is not looking to cheat you so I dont see a reason to actually call the police.
I know other people have already said this but since it was initially my suggestion, I just wanted to clarify it
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In my opinion, refund the card if that is what he wants. Gary offered to be the middleman to make sure you’re getting back the authentic pack. Once you get the pack back, move on. I’m not even sure the seller could be considered a “bad egg” to be blacklisted from other sellers. Though I’d assume some people would like to avoid anyone returning high-cost items from overseas “because”.
This guy sounds legit. My advice is to not waste another minute being upset about it. Whatever will happen, will happen. I just lost $400 to a buyer from Germany. I will probably never sell overseas again because it was just wayyyy too easy for him. I have sold on ebay for 10 years and never had a single issue. I have only sold overseas around 20 times. He said I sent him a stack of those coded cards that come in packs nowadays. He actually received 4 mint PSA shadowless graded holos. Total freaking bummer man, I probably spent 25+ hours on the phone with customer service assuming eventually I would get the right person and get it fixed. Nope. I did finally however get the transaction defect removed from my account. I was even told in a direct message with a CS rep that I did nothing wrong in the case. “Sometimes we understand that things beyond your control happen. Because of this we have removed the transaction defect from your account.” So why can I not have my money back? I guess it’s just business man. It sucks. But hey, come on dude, contacting the authorities? You should be counting your lucky stars that this guy sounds completely honest. If he rips you off you can deal with it when the time comes. Appeal the case after the buyer gets his money back. Good luck winning though. It’s like they don’t even read through the case. I do have to say having to deal with ebay germany was the worst part for me. Supposedly the people in the U.S. and elsewhere overseas cannot even touch it. The funny part is the one time I got in touch with the folks over in germany by email they had a U.S. representative call me. Seller protection is pretty crappy lol. Oh yeah, I was also able to get in touch with another seller that he was scamming at the exact same time, by the exact same method. Just by messaging other sellers that left him feedback and giving them a heads up. We both reported him. Nada. I guess that was a really long winded way of telling you that ebay doesn’t give a flip. It’s big business. Not gonna lie, I did consider calling the authorities when my BFF stole my Charizard in 4th grade. My beloved Char Char. That smuck also took my Venusaur andddd…Kangskhan? I still question that decision. Sorry for the rant yall. Be careful selling those high dollar cards overseas.
I just want to point out what happened to you has nothing to do with dealing overseas. You could literally ship the same 4 cards to your neighbor and end up with the same BS claim. Shit happens…
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Considering all the evidence I had on the guy, I feel I would have been fine had this been a domestic transaction. I was told numerous times I would be contacted by ebay germany and have the problem resolved in my favor. The one time I received a U.S. representative he told me that the case was going to be reversed and decided in my favor. It never happened. The way I understand it, nobody but ebay germany is allowed to even touch the case since it was opened in germany. The only way they have reached out to me is by email. I have been told more than one time that they will reach a resolution for me. They claim they have called me but I have never received that call. There is just no way I would ever be willing to deal with that again. And yeah, shit happens. That’s why I am not contacting the police and probably should have just stuck with not ranting about it. I’m glad people are willing to ship to collectors overseas. Unfortunately $400 hit my wallet pretty hard.
I understand, but buyers win 99,999999% of the time so it really doesn’t matter where they’re from.
What I advise you for next time is don’t refund the money and ebay will usually pay through their money back guarantee or whatever it’s called.
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