I agreed, I don’t see any reason ebay auth guarantee shouldn’t cover anything that is graded by either PSA, BGS, or CGC, other than they would have to use different size packages for different items instead of just that standard one with the cardboard holder they use for trading cards
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Oh wait i see now what you mean, the buyer filed differently than mine did
Still, you need to fight eBay
yeah, I have both of the other types of payment disputes filed against me before and i didn’t have to do anything and was covered by ebay. this is the first one ive had where I had to submit stuff.
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The buyer still knowingly filed a dispute despite receiving the item and leaving positive review. They 100% know what they’re doing. In other words, this is a both/and situation. eBay should do better, but that buyer needs to be held legally responsible for stealingl OPs item.
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If it wasn’t as described, he wouldn’t have left positive feedback. Probably realised he could open chargeback after he left feedback. What if he cracked the slab open, opened the pack, then filed it as not as described? Do you have video evidence of yourself packing a sealed slab without any damage? inc. weight of the package?
this is the only way i can think of where it makes sense that the payment institution sided with him. basically submitted evidence that the pack was already open when he got it, and thats how he got them to side with him. this is pure speculation though, and why ebay needs to introduce auth guarantee on all graded products like someone mentioned
As far as I can tell from our experience the “payment institution” automatically side with the buyer when a claim of “item not as described” is filed. No need for any proof.
For example we had a buyer that did not receive their package (stolen after delivery from their own admission). The buyer ended up doing a chargeback with their cc company for “item not as described” which they wan despite a lot of evidence on our side. This by the way is a loophole for Paypal protection too.
I was told by an ebay representative one time. that I should make a claim with my bank for a dispute I had with a seller.
Sounds like ebay will do anything to avoid responsability
But logically, why would you leave positive feedback when the item is not as described?
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his credit card company didnt think that was a valid reason for rejecting the dispute 
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Indeed. Seems to me, eBay will need to institute authenticity guarantee to truly avoid this.
Damn vandals and scammers! They are why we can’t have nice things. 
The biggest thing tho is that there is now a police report. And I’ve heard lately that with the rise in cybercrime (which local PD can’t do much about) they are much more eager to take-on this sort of e-crime where it crosses into the real world. Perhaps there will be a more satisfying outcome than you’d expect. Fingers crossed, but… Damn. 
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expanding the auth guarantee program would do wonders for my biz coz pretty much everything i sell is already authenticated and it would help weed out the scammers faking psa slabs, etc
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o shi a rattle video just dropped on this thread. 
here’s the rattle vid: https://www.youtube.com/watch?v=bza0DhJOaMM thanks @RattlePokemon 
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Virginia is for lovers scammers
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There does seem to be a ton there
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It’s probably legal to scam there /s
How did this guy (Jay) get away with this? Doesn’t the authenticity guarantee verify that the item is as described? This makes me nervous about selling large items on eBay going forward. Are there any other protections you can take to prevent this?
Hope you get this resolved
Authenticity Guarantee doesn’t cover packs.
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