Hello everyone here’s the situation I’m in. I sold a PSA 7 1st ed charizard (base set) on eBay last year. I personally graded the card back in September of 2017. I purchased the card a few prior online, then eventually sent it to PSA for grading. Fast forward to when I sold it last year. I sold it on eBay, everything went smooth, buyer paid, sent the card on it’s way. I get a message from the buyer a month or so later (he’s over seas) stating that he cracked the case and that the case had been tampered with and said there was a “glue like residue” on the inside and he wanted a refund. Now being that I personally graded the card I know this wasn’t an accurate statement. Long story short, he opened a case on eBay, eventually it was dropped. He said he was going to grade it with BGS and that was the end of it.
Fast forward to today. He messages me saying he graded it with three companies (BGS, CGC, PSA) and they all came back saying it was inked. Now he’s claiming it’s my fault and wants me to take responsibility for it. Again, I did grade the card myself, so I’m 100% positive the case was not tampered with when it came back from PSA. I asked him for photos of the card currently and he said it’s on it’s way back from CGC. So in my mind there is 1 of 3 options.
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They all misgraded the card as inked when it wasn’t (very unlikely)
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He inked the card after breaking it out of the case and now is trying to pass blame onto me now that no company will grade it.
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PSA graded a inked card back in 2017 when I graded it. Now the cert number is 27789587, is this possible? I know PSA had some issues with grading fake 1st edition stamps around this time frame.
Is there anything I can do to help him? He is demanding I refund him immediately. I suggested we submit all the evidence to PSA and see what they say. I was going to send them the video he provided, all the photos, and photos of the card before and after it was broken out. He didn’t like that I suggested this and doesn’t want to do this option. He’s saying I’m dragging it out but doesn’t this seem like the logical next step? He’s now getting pretty aggressive asking for my address so I can sign “Documents” and saying his transaction was with me not PSA, so I should be responsible.
Part of me thinks it’s option 2, he inked the card, got caught, and is trying to scare me into refunding him. If it is option 3, and giving him the benefit of the doubt, I do want to help him. So does anyone know of any steps to take to try and resolve this? This is stressing me out, and I do want to help him out if he’s being truthful. I’m just not sure with how aggressive he’s been getting he is telling the truth.
Below is a link to the video he sent me of him cracking the card, also some of the photos of the “glue” he sent me.
drive.google.com/drive/folders/1WKGpBMH_-iI_Us8GxDSgtK6pBBKdBPff?usp=sharing
Sorry for bringing this drama into here but I’m feeling overwhelmed. I know there are a lot of smart people in this hobby and maybe someone has had a similar situation. I appreciate any advice you might have.
Again, thank you.