Package is lost and seller only wants to refund half?

OUCH! :thinking:

Hope you paid by credit card - chargeback (disputed payment) is your only option

2 Likes

Take the $700 and run. You’re lucky he’s offering you anything at all.

19 Likes

F

18 Likes

I have heard stories of people getting friends and family payments refunded if they can provide proof the seller was asking for friends and family payment in exchange for goods. Seller could end up getting in trouble with PayPal over this but I’m not sure, no personal experience just stories I have heard on sports forums.

2 Likes

Like I said on the other thread a few days ago, if you’re sending FF you need to agree beforehand what happens if the package is lost or damaged. Fully insuring resolves this issue as you will get the money from that (although technically the seller would get the money but they would then forward the money to you as long as they’re not trying to rip you off)

1 Like

Nah the seller can ask for payment in anyway that they choose. Its up to the buyer to know the risks of sending payments in a certain way and by using f/f the buyer acknowledges that they ‘personally know’ the person and that there is no recourse with PayPal no matter the outcome of the payment whether its a sale or gift or loan PayPal will not care.

1 Like

idk seller didn’t ask me if o wanted insurance, but partly on me because i didn’t request it tho

F

7 Likes

Seriously though, unless the seller is extremely well trusted, always use G&S. You take on 100% of the risks with an FnF payment.

8 Likes

if you have not agreed anything, it depends on the laws in your country, in my country for example once a seller shipped the item, the responsibility of a loss goes over to the buyer. But yeah I think the gentlemen agreement would be to split the loss.

I am disappointed in the responses I have read which seems to imply the burden of responsibility lies 100% with the seller.

I will make a few assumptions, but I think 50/50 split is the right thing to do as it’s neither parties fault.

Assumptions:

  1. The buyer and seller are respected and honorable people.
  2. The deal was F and F because both parties trusted each other and are looking to avoid the fees and taxes.
  3. The seller paid ~$100 to overnight express ship the card and it is probably stuck in the backlog at a USPS distribution centers.

With these assumptions, you paid and the seller shipped. Outside of either of yours control, the package has been delayed/misplaced. In my book, this is 100% of 50/50 split loss situation.

It’s none the less a shitty situation, but we are all adults and understand that these things happen. This hobby is built on working with friends and respectable people. Be patient, the package might show up. If not, consider if it’s fair to accept a 50/50 split. IMO, its the right thing to do.

3 Likes

Get out of my head!

3 Likes

I’d generally say its the sellers responsibility to get the package to you (if youre using G&S)- but considering you decided to avoid fees and pay F&F I am surprised the seller is even offering you 50% of you money back. Take this opportunity to learn that G&S is your friend!

1 Like

Text my friend and he confirmed he got his money back, otherwise if paid using a linked bank account, debit or credit card just call your bank and they will help you out. Always use a credit card if possible, that way you can file a charge back and have no worries. Visa doesn’t even hardly question me the few times I had to file a charge back.

i only accept f&f but never buy through f&f, reason being that i only trust myself. i always send insured, so if my package gets lost, i refund the buyer and also the buyer can’t scam me by withrdrawing the money when his package arrived. no problems with that, just make sure the package is insured and you trust your seller.

1 Like

So will ebay force me (as a seller) to full refund even if the buyer asked to underdeclare?

1 Like

Yes, you are the one filling out the declaration form, if you input false information that’s on you

1 Like

Yes 100%, you shouldn’t listen to the buyer or at least explain to them. When a buyer asks you to under declare, they are asking you to burden the risk of only being able to claim a small amount if its lost, at no cost to them.

Ebay will just say you should have fully insured it.

1 Like

And thus, GSP was born

2 Likes