I have a potential buyer interested in one of my more expensive cards (four figures); however, instead of using eBay’s global shipping program, the buyer has requested to use a service called ComGateway (presumably to avoid high shipping/customs fees). Essentially, this shipping service acts as a U.S. residence that receives mail and then ships the packages to its international destination. The buyer has a second account with this U.S. address listed.
I’m afraid that I am being unreasonable or overly cautious; the buyer has been incredibly polite and reasonable, but despite this, I don’t feel comfortable making this deal since I don’t know where my responsibility as a seller would end, in eBay/Paypal’s eyes.
-If I put full insurance and signature confirmation on the package would that initiate higher customs fees that the buyer is trying to avoid?
-Assuming ComGateway damaged the item or lost it (or stole it, as some reviews suggested) would I be responsible?
-How would this impact an “item not delivered” or “item not as described” case?
-Has anyone used this service or a similar one?
Any help or advice would be greatly appreciated . . . I don’t want to offend my buyer, but I also don’t want to foolishly risk such a high value item.