eBay Rant: Sharing Contact Information

General
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Hi all,

As you may already know, I’m not one to complain much.

I have always been the seller willing to go the extra mile. Part of the reason I do this is because I enjoy the satisfaction in a happy customer. In addition, I find that high quality sellers tend to attract high quality, repeat customers. In the past, I’ve given out my personal cell phone number to buyers making large purchases. Today, I tried to do the same via eBay and was found that this is no longer allowed under their policy of sharing contact information. Ridiculous. We have reached a point where eBay’s policies are actually hindering sellers from providing the highest level of service. Perhaps we’ve been at that point for a while. I don’t know. I’m a little annoyed that I am forced to communicate completely via text. -sigh-

On a positive note, this is my last sale on eBay for the foreseeable future. Between this sale and one other, I will have liquidated 95% of my collection. ; )

Sincerely disgruntled,
PokePhD / Dave

Edit: To be clear, I understand why this policy is in place. Nevertheless, I think eBay has gone overboard.

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Reminds me of when I gave out my Instagram name and they banned me for a week

•___•

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Ebay prevents any other form of contact as you could make future sales outside of eBay which is costing them money. I get why they do it, you use their platform to build relationships and they don’t want you to take advantage and deal outside.

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Just wait till they Paypal you once then you can get their contact info and communicate with them:)

By the way, my boy Dave is a top notch seller and the hobby is better with him in it:)

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Ha, thanks Gary. ; )

Yes, I’ve done that through PayPal before. There are a lot of loopholes… It’s just a shame eBay does not trust its sellers.

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I completely understand where you are coming from. eBay really has gone overboard with their policies. It is the largest selling platform as mentioned and they want their cut. I would recommend just including a business card in larger orders and if a customer wants more cards, they can easily contact you. Don’t see anything within their policy for this.

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Last time I sold something, I saw the buyer’s phone number on ebay.

It’s on Sales Record.

My Ebay → Sold → Sales Record

You can just tell him you’ll contact him via phone.

[EDIT] THOUGHT YOUR NAME WAS MIKE for some reason and I know you from a few years ago.

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I always call him, soulwind

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