I noticed that a Japanese PSA 9 Latias gold star that I had on my watch list was Renazjuv’s listing. Thankfully I did read this thread before I checked my watch list. I took that away from there now. It’s a shame as it had a good price I was willing to pay but I won’t buy anything from that kind of people.
As long as it isn’t blatantly mis-represented, I agree.
Examples.
If you take a gamble on a blurry photo with some solid cards in it and a vague description from someone who knows no better, then deal with what you get if they are in rougher than expected shape, because you rolled the dice and you lost.
If you buy a lot with blurry photos that claim the cards are fresh out of the pack NM/MINT and message asking for better photos of the backs only to be assured they are all solid cards then find they are heavily played, surely you are in your right to return.
I bought 4-5 auctions the last week or so. 2-3 of them I did well on. One fell under option 1 and one is going back because it was option 2 as it was terribly misrepresented by someone whose account shows that they sell magic cards primarily and understand condition. They just had some junk Pokemon they felt like unloading unscrupulously.
I’m pretty sure I purchased my Latias Gold Star from this person. Im sorry to hear that he is causing grief for one of our finest collectors! Hope all goes in your favour Ethan!
Well said, though I still think returns are overly used and hurt the process. To be clearer, the process was hurt cause you disagreed with the sellers description. Then you continued the downfall by returning them.
Even you said you did “well” on most but bad on one. The vast majority of the time you should just suck it up and not use eBay as a stock that only goes up.
A good example happened here recently where a return good wanted to return his psa9 error ninetales. His opinion of condition was different than psa’s so back it goes to the seller which was just another hit on the process…and the hobby.
If you hurt the process you hurt the hobby for all of us.
My suggestion is don’t put that kind of confidence in Magic sellers opinions of condition. 99% of MTG enthusiasts are players and all they ever see are played…sometimes sleeved, but still played cards. To them, that’s normal and they are in very good condition-for play.
I tried resolving this issue with the seller through instagram messages between us, seller refuses to take responsibility for delivering an item that is INTERNALLY damaged. The item purchased is a card, and is encapsulated in a case by a third independent party. The card has a big scratch on it which wasn’t mentioned by the seller nor does it fit the standards for authenticating it as a ‘9/10 mint card’ as it is clearly damaged and therefor not mint.
I can accept this card, but only if the price of the card equals its value. I believe the card to be worth no more than $80 and even then I’m being generous. Therefor my solutions would be to return the card and get a full refund.
I doubt we will find common ground in this situation, as we already attempted to resolve it. However there’s no resolving something when counter party doesn’t take responsibility. Therefor I expect PayPal to step in, but let’s take it one step at a time.
My response:
Hello, as I previously stated, I have delivered on what you requested. Your purchase was for a PSA 9 card which was delivered. Your dispute is with the grading company, as you disagree with the grade assigned to the card. You may contact PSA to resolve.
Only had about 250 characters to respond. Kinda stupid. I fully expect this idiot to escalate to PayPal. I don’t even want to get into how ridiculous his claims are. If anyone has had a case like this against them before, please let me know how it turned out.
I can’t. Not only is this claim ridiculous, but its a common issue with sellers. Starting a precedence of refunding when buyers disagree with PSA’s grades would be bad for the entire hobby.
I agree there’s probably no good reason for PayPal not to rule in your favor but unfortunately reason often times has little to do with it…they simply side with the buyer.
I read over PayPal’s rules for deciding cases. Here’s what I think my case should fall under:
An item is not Significantly Not as Described if it is materially similar to the Seller’s item listing description. Here are some examples:
The defect in the item is correctly described by the Seller.
The item was properly described but you didn’t want it after you received it. The item was properly described but did not meet your expectations.
The item has minor scratches and was listed as used condition.
Slightly off topic but I figure I can et an answer here and it’s to do with PayPal. When they hold your money because the item is worth more than you usually receive from sales, how long do they hold it for? The payment was sent 11 days ago and the item delivered 9 days ago and yet I still have the balance as pending?