From my understanding, PSA works hard to mitigate losses when dealing with the Financial Guarantee/Damage-while-in-their-possession issues. I did not want to take an adversarial approach to the resolution as I’ve heard they have blacklisted/stonewalled members in the past and I fully intend on using PSA’s services in the near future. I could have, of course, pressed the issue, read out the financial guarantee to the customer service rep and say I would only be satisfied with a cash payout, but it’s just too easy for them as a company to stonewall and delay indefinitely with this kind of issue. What am I going to do, travel to Santa Ana and file a small claims case? As far as I’m concerned, this turned out for the best.
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To interject some previous scenarios, PSA offers financial refunds. They have for multiple members here, including the questionable stamp situation.
In regards to blacklisting, every business or entity restricts problematic individuals. PSA very rarely bans anyone unless it is a recurring quantifiable scam. I remember speaking with a rep about this, and the example they mentioned were a couple of chinese coin submitters constantly submitting forgeries.
But Glad you are satisfied with the resolution @hypernova! 
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Thanks for input @hypernova its all about raising this communities awareness. There are many collectors out there who don’t use psa and collect psa cards, hence if they were to purchase a suspicious card from another seller im sure they would like Financial compensation in the form of money and not a voucher
Glad to see PSA rectified the situation as they have in the past for me with high graded cards which had damage. Thanks for updating OP.
I still have a bit of concern for situations where cards are graded with the damage taken into account as then you have no recourse, but that seems to be a very infrequent scenario.
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Yeah that part is odd, but technically wouldn’t the grade be given first, then the card is placed in the holder?
That would mean it was already given the 8 grade, and whoever was encasing it, damaged the card I’m assuming, and instead of reporting it or whatever they do when damaging a card, still went through and encased it.
So doesn’t seem like a misgrade, but more along the lines of someone being dishonest and trying to sweep the damage under the rug and encased it anyways.
Right?
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It isn’t popular to say here and I hesitate to…, but 1 million + cards graded a year you know mistakes definitely can and do happen. It either is like what you mentioned here or it is where someone handling it pre-grading damages it as well. There is no way in hell 1 million cards are removed from their incoming packaging and verified to match the submission form without a few cards here and there being dinged up.
*disclaimer that I know this number is very very small, but still. 0.005% of 1,000,000 would still be around 50 cards a year.
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I have some PSA cases where fingerprints on the cards’ holofoils can be seen. 
Sweaty graders? Jeez.
Are they all the same fingerprintS?
Is it possible to see the fingerprints on a photo? I‘d love to see an example
Inb4 fingerprint error high prices
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Happened to me on a pidgeot I sent in
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Holy shit 
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Why in the workd would a grader touch the holo pattern?! If this happened to one of my trophy cards I‘d fly over to PSA and have a talk with Mr. Orlando
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Honestly, it might be from the person who slabbed it while they were setting the card in place. To me, it looks like an index finger mark more than a thumb print which would make no sense for the grader to be using while holding the card.
Not that it applies in this case but it’s very easy to overlook during pre-grading.
Wow that’s really annoying :S but hey you now have his dna, you can go figure who it was 
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