I won’t publicly state exactly what they offer for compensation but it is laughable. Basically you can work at Walmart or Costco for more money.
The problem is PSA doesn’t take Pokémon seriously. It’s something they have to do because they can’t ignore it anymore. With that said, a good chunk of people in Pokémon don’t take the hobby seriously either. This situation isn’t just PSA. While I think they handled it poorly, cullers is also culpable, but has been completely forthright.
Don’t be hating on Costco 
They offer great starting pay and great health insurance. As well as many other benefits, that I’d consider to be a higher tier hourly wage job.
Walmart tho… yeah… they trash for sure.
I love Costco! Much better job & pay than working for PSA.
I knew someone was going to correct Scott on this tidbit !
Yikes
This is why PSA need to improve their QA across the whole of their company.
What I don’t understand is why PSA would cut ties and essentially punish him for it. As far as I’m concerned once the mistake was made PSA was in a lose lose position. IMO they had a decision where they either…
A. offer reasonable compensation that would make the inconvenience of fixing the error worthwhile to the customer. PSA must know they’ve unintentionally created a unique card that some might believe is more valuable because of their mistake.
B. offer little to no compensation and simply accept the decision of the owner of the card. It’s the customer’s card and they can do whatever they want with it. They are not responsible for PSA’s mistake. There is no way to know whether or not they tried to trick PSA into grading it, so imo you give them the benefit of the doubt. PSA could still remove the card from their site and no longer vouch for the grade or authenticity of the collectible, but they would need to accept this card could be a headache going forward for collectors and PSA until it eventually filters itself into a collectors possession who knows the story behind the card.
PSA’s initial mistake doesn’t bother me much. They’re human. I just don’t get why they would fire the customer in this instance.
Here’s the letter I recieved today that will now be framed and hung up in my house next to the card as a conversation piece.
Two things worth noting: how does PSA know I’m a Mr. and I’m shocked to learn that Stephanie Marine’s title is customer service manager.
Can’t anyone just send it under Ludkins if they get banned?
I’ll just send through my grandparents. It’ll give me an excuse to visit them more often.
Understood, just didn’t think a middleman has time to email psa every time they get a new customer to ask if they are banned or not but of course I’m totally in the dark on how it works. Just open a small PO Box or mail from a friend or family member address, I don’t think there is really anything they can do about it seems kind of just ceremonial to be banned.
Cullers@ how did PSA find out about this after you got your order back?
There are definitely work around to still get cards graded and it won’t cause much more than a minor delay. However, as a collector and seller I’m fully aware that I need PSA more than PSA needs me.
They saw it listed on eBay.
That’s kind of what I was telling cullers. I just worded it wrong. It’s a great relationship where you turn $10 grading fee into hundreds or thousands. You remove grading, I’m not sure any card outside trophies would even earn $5,000.
But still… I’m not impressed by the way they treated him and that letter is hilarious. I’d get it framed up. Maybe stick a PSA 10 label on it. Lol
Maybe someone wanted theirs graded too and told them, “well you graded this one”
Yeah there’s no way they stalk ebay listings that much. It must be a salty collector/flipper.
I actually cannot believe what I am reading.
Has the world gone mad?
Better yet, get the letter authenticated and graded at PSA…
Send the letter in to get Stephanie’s autograph authenticated lol