Selling on Ebay to NEW user with NO Feedback

Hey guys,

I’m currently selling a complete shadowless base set on eBay and in the description I added that all bidders must have a reputable eBay feedback score or I reserve the right to cancel the bid. That might be slightly subjective but I really don’t want people bidding on my item who are brand new users with no feedback.

Sure enough I got a guy who kept outbidding everyone and put the price above $600. The cards are LP and MP so I don’t really expect the set to go any higher than this but now I want to cancel the guys bid. I messaged the guy and asked him to cancel his bid due to our store policy and he hasn’t done anything. I’m afraid if I cancel the bid it is going to look like i was shill bidding. I also don’t want to ship expensive product to a guy who just opened up an eBay account the day that he placed a bid on my item.

So here are my questions:
IN your opinion if this guy wins, should I ship to him? Is there any risk in completing this order or should I delete his bid?
If i document the whole process with pictures and video and using tracking number and signature confirmation am I protected by eBay or paypal?

Thank you in advance.

Everybody starts at zero feedback…I’ve sold to zero feedback just do tracking and signature and everything right and I don’t see anything wrong with it.

2 Likes

I cancel 0 or 1 feedback bidders all the time for auctions.

Nothing wrong with it, you’re protecting yourself from a potential scam OR the guy just not paying and wasting your time.

If the auction isn’t over, I recommend canceling his bid, then blocking him.

Do this only if you feel its necessary.

I sell Buy it now items to 0 or 1 feedback buyers all the time. People have to start somewhere. But on auctions, I don’t risk it ever.

2 Likes

Some of these zero feedback bidders/ buyers are genuine people who want the product. Some r even just guest checkouts

But since it is your policy, I think you can just cancel their bid. (Your item might sell lot lower fyi. ) I think you can also set bidder restrictions in your ebay seller account (Not 100% on this.) On peoples listing with bidder restriction i usually notice messages like " Contact me if you have below 10 feedback before purchasing or buying etc) This i think facilitates healthy conversation between seller/ buyer and checks if bidder is genuine.

My experience with 0 feedback folks are pretty decent, here and there i get non-paying buyers/ fraudsters but ebay has your back.

LOL Muk wears the wig better then Our honorable president.

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My first eBay purchase was from Scott :blush:
He was nice about everything and really showed me what the pokemon community was like.
I’d recommend respecting a new eBay member.
(Obviously you don’t know if they are or not, but if the payment goes through there shouldn’t be a problem!)

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I “blocked” 0 feedback users from my auctions, but for some reason they are still able to bid and purchase. I’ve never had any trouble with any 10 or lower feedback users. Even from Iraq and Saudi Arabia and a few other random locations.

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What kind of scam could someone like that pull on me?

I don’t mind selling to someone but I just want to protect myself

I don’t know why but I always, without fail, get 0 feedback buyers on my big sales. Sold a PS4 last week to a 0 buyer, $800 dollar purchase from a 0 bidder a week or two prior, so on and so forth. There has been auctions where I’ve cancelled and blocked 0 feedback buyers from an auction if I felt suspicious or really didn’t want to deal with a potential problem.

The only thing I would worry about is making the sure the money goes through to your account before you send it if you choose to sell to him. I’ve had problems with fake receipts before so it’s just something to look out for. As for feedback, since I only buy one or two things a month I have very little to none feedback, but like others have said, you’ve got to start somewhere. It was mentioned in a thread earlier in the week that only like 20% of buyers/sellers leave feedback too so he may have bought a lot of items before but the buyer just may have not given him feedback.

Just things to keep in mind, however if you are worried about being scammed I would just cancel it and not take the risk.

Mjisaacs

If this user is not responding then either take the hit on the account, call ebay, try and see if he eventually sends you a message. Ebay has 0 seller protection and anything in the hundreds of dollars is prone to be stolen and then ebay not doing anything to protect you, despite you being a consumer. Ebay is a lot riskier of a platform than people realize and several class action suits prove that

For instance:

The buyer could receive the item then mark something as not described and send you back a package with nothing in it and ebay would basically say stinks to be you. Or they could call the card company and say it was an unauthorized purchase or something. Also a bit of advice - a person with even dozens of feedback can be a bad buyer, you need to look at their feedback left for others. Sometimes people try and extort money after purchases/or basically steal. A seller is not allowed to leave negative feedback on ebay, so the only way to check a buyer’s history is to check the feedback left for others

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Yes, tons of loopholes with eBay. Basically the only way to resolve some of the loopholes is for eBay to be the actual middleman, like how the global shipping program works. Without that, the system will always have flaws and kinks.

Here’s the thing…since eBay only allows you to leave positive feedback for buyers and they are so buyer-friendly, a buyers feedback number is simply a record of how many items they’ve paid for. Eliminating lower feedback buyers can help with cutting down on unpaid item cases, but in my opinion you’ve got the same likelihood to face a ridiculous return request or scam from someone with high feedback.

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Same here.

The only time I’ve had scammers it’s been people with hundreds/thousands of feedback.

100% feedback doesnt even mean shit anymore on eBay since they can always have it removed…the feedback system is a joke now on there.

I’ve personally never had a bad experience. I recently sold a 1st edition Fossil box to a 0-feedback buyer. No issues whatsoever, they signed for it and haven’t bothered me since!

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My last 5 or so sales were to brand new eBay users, who I arrogantly assume only signed up to buy my items, which aren’t available elsewhere so it’s a possibility. Not had any issues yet - everyone has to start eBay sometime!

If I was selling high value items I’d probs be a bit more concerned - but so long as you use tracking, take precautions such as photos of the package, you’re protected by eBay!

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Photos aren’t enough for eBay - the eBay forums are filled with stories of people who took pics and even vids, but where eBay still sides with the scammer. Seller protection is near non existent