Sounds like a fruitless and draining process that might not be worth 30k
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There has never been a better time to grade cards. Just not at PSA. I love that we have so many options nowadays.
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Thatās such an insane example 
. I just got upcharged for a card based on, from what I can tell, two recent sales. The kicker is in the 6 months Iāve had my card at PSA (uk middleman turnarounds are wild) I was able to buy a copy for much lower than these two sales. So I donāt even need it anymore haha
My upcharge amount is much lower than yours but I suppose the point still stands, the injustice of using the most recent sales as possible for upcharges, but seemingly using year old comps to come to some sort of valuation for a card that sells a few times a year max feels so inconsistent and unfair. To be expected from a huge company though I suppose 
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PSA lives and dies by āRules for thee, but not for meā
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So much about this situation is absolutely absurd.
While I think the valuation is utterly ridiculous, the market appears to disagree. We supposedly pay the upcharges for situations like this so I hope you get what youāre owed.
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Very interesting. I reholdered some of the Battle-e series packs. It turns out the modern slabs are too thin and they totally smushed two of my packs and never said a word.
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PSA sure has had a lot of less than savory decision making and āglitchesā around how they value cards becoming public recently
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With this amount of money involved, it also seems important to prove it was accidental rather than deliberate, e.g. from a disgruntled employee
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Iām sorry that this happened to you. Know that if you threaten legal action, you will be banned from PSA for life. Not sure if that matters to you or not. I would recommend trying to raise their compensation without attorneys first through conversation with their respective department lead, but now that you went nuclear on Instagram, thatās unlikely to happen.
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I like your addition to the topic but i cant bring myself to like the post with the way that pack looks in there.
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Honestly part of me think the more public this is, the worse look and more pressure will be placed on PSA to do something.
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I agree that it could force their hand, but the lifetime ban may still apply. Supposedly OP is an IG dealer, so grading with PSA may be worth a lot to them. Iām not sure.
Anyway, PSA has so many customers that one piece of drama will do nothing to their businessās bottom line, so they may do nothing.
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Seller: Why do you care about the condition of the slab? Just reholder if you donāt like it.
Buyer: *Show them this thread*
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With the fast pace of social media there is a good chance that PSA will remain silent and wait for this to blow over. I sincerely hope OP is made whole though, this is a terrible situation.
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First, this is not legal advice. Iām not your attorney. Zero attorney-client relationship is being formed here; just giving my general sense, based on relatively little experience (3 years of law school and thus far ~6 months of practice at a big law firm), but more experience than the avg person here and so Iām comfortable opining on this in very general terms bc I Iāve seen you already receive the opposite adviceā¦
This is absolutely not worth litigating. I was curious, so I looked and CU (PSAās parent companyās) general counsel is a litigator (with several years of big law litigation experience). This means two things:
- The contract you entered into when you submitted the card was almost certainly specifically tailored to avoid litigation.
- Itās pretty atypical for a corporation to have a litigator as GC. The fact that CU has a litigator as GC means that they must be threatened with a high enough volume of litigation that they donāt want to outsource it to a big law firm to deal with. The important point here is that theyāre likely not going to settle the case despite the dollar amount being very small. They will litigate it, because they already have litigators on salary. That is, the marginal cost of litigating even small $ claims like this is basically zero.
Basically, were I in your situation, I wouldnāt even contemplate pursuing legal action. I would just try to negotiate as nimbly as you can, using whatever leverage you have (very little, unfortunately). Best of luck to you.
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How do they end up damaging the cards btw? Is there not a foolproof way to cut the plastic of the old slab? Is it just negligence?
it is possible it got damaged on reincapsulation instead of taking it out. that happens a non-negligible amount i imagine coz if the card isnt centered in the holder it can clamp down on the edges
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Isnāt it funny that PSA collects millions upon millions of dollars in upcharges (which I still think is in conflict of interest with unbiased grading) but then you gotta deal with the endboss flea market haggler to get a fair payout when they fuck up your card? The āinsuranceā is a crock of bullshit excuse to thieve an extra profit margin.
As for everyone telling you to lawyer up, itās not that simple. Iāve been in the right about plenty of crap that still isnāt worth it to a lawyer to take on a case. Twice for amounts between $20,000 and $50,000 bucks. One of them I just cut my losses, the other I shelled out the fees because I wanted some accountability vs returned loss from the judgement. The point is, the ādifferenceā between what they are offering and what the card is valued at may not be worth the actual legal battle.
Finally, consider this - the reason you get ANY sort of compensation in a reholder service is because you can point to the previous label at what the grade should have been. There are plenty of times that cards are being graded and holdered for the very first time and they will gaslight the shit out of you about how your card somehow had damage you didnāt notice when a mint pack fresh card (or similar, inspected) somehow comes back holdered as a PSA 3-6 for a fresh dent they gifted your submission.
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Pretty gut-wrenching situation, sorry OP. Corporate America at its finest.
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First thing I thought when I read the whole thread was: āPSA doing population controlā.
But knowing that reholdering is a basic service they provide for many years now, the question is how were they able to fork up this badly, and how often do they fork up a reholder? Or are they hiding behind just legal line like āyour card can be damaged in the procedure and reholdering is at own riskā ?
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