PSA damaged my card, how do I navigate through this?

[TrainOfThought]

@poke-geri

@cullers

Cardboard boxes allow movement. Bubble mailers don’t. He’s got cardboard inside the package, if you don’t allign the ridges you’ll have a very sturdy container, inside the mailer that has padding. Don’t believe me test it yourself, put an inexpensive card inside a bubble mailer with cardboard with unaligned ridges, throw it off a building, run it over with your car, and see if there’s any damage.

Postal worker aren’t going around smashing packages, I’ve used bubble mailers, with toploaders, bubble mailers with cardboard, bubble mailers with PSA cards and have yet to have a single person tell me there’s damage.

I’ve had people tell me they didn’t like my shipping method, at which point I tell them to remind me next time they order through me and I’ll accommodate them, but I’ve never had a message about damaged product. Perhaps, too many people have watched ace ventura.

I‘d test it but I dont own any inexpensive cards…

then clearly you should have no issue buying a shit ton of cheap bulk to test with .

[cullers]

@poke-geri

@cullers

Cardboard boxes allow movement. Bubble mailers don’t. He’s got cardboard inside the package, if you don’t allign the ridges you’ll have a very sturdy container, inside the mailer that has padding. Don’t believe me test it yourself, put an inexpensive card inside a bubble mailer with cardboard with unaligned ridges, throw it off a building, run it over with your car, and see if there’s any damage.

Postal worker aren’t going around smashing packages, I’ve used bubble mailers, with toploaders, bubble mailers with cardboard, bubble mailers with PSA cards and have yet to have a single person tell me there’s damage.

I’ve had people tell me they didn’t like my shipping method, at which point I tell them to remind me next time they order through me and I’ll accommodate them, but I’ve never had a message about damaged product. Perhaps, too many people have watched ace ventura.

I‘d test it but I dont own any inexpensive cards…

On a serious note though: PSA clearly recommend using a box instead of bubble mailers to send cards and there is a reason for that. We have seen pictures some time ago from someone on the forum who got a PSA graded card destroyed in a bubble mailer.
It is pretty clear that a cartoon box protects a card better than a bubble mailer, there‘s no discussion about that.

I would maybe use a bubble mailer for cheap cards but for any 4 figure card a box is the only way to ship.

To be fair, I don’t think a box would have saved from the level of destruction that package went through. Would it avoid the machine that caused the damage, yes; would it stop damage caused by any sort of negligence, no.

I do agree with sending to PSA in the method they recommend. I’m more talking in general, a bubble mailer is safe shipping method.

[pokematt]

@hammy

@poke-geri

Ehm, am I the only person who is concerned that he sent the card in a fucking bubble mailer??? (Excuse my language)

Never ever send a card in anything else than a sturdy cartoon/cardboard box!!

Lmao it isn’t like I dropped the penny sleeve in there and said screw it. There is no issue with the way it was sent.

There isn’t anything wrong with it. However I’m pretty sure PSA states on their website that you’re supposed to send it in a box and not bubble mailers. So in regards to sending specifically to PSA, it could be a problem. Maybe all the other boxes could have crushed the small bubble mailer in the bin or something? Idk but there must be a reason they specify using a box, just like their card savers.

edit; nvm reloaded page and saw this issue was basically addressed lol

[poke-geri]

@TrainOfThought

@poke-geri

I‘d test it but I dont own any inexpensive cards…

then clearly you should have no issue buying a shit ton of cheap bulk to test with .

But now I need a car to test and drive on the bubble mailer… problem is I cant afford a car, spent all the money on cards

[gottaketchumall]

@hammy

@hersheycardcollector

Send to beckett, see what their grade of it is

I would but I would like my card back this year.

They have a 10 day guaranteed service level for the same cost as PSA ($20). Nice thing about it is no maximum value for the card and the 10 days is like I said actually guaranteed. If they go over I believe they grade it for free.

Couldn’t hurt to try and there really isn’t the moral issue like there would be of resending it to PSA hoping they miss it.

Really a good idea actually.

[mkpokecc]

@poke-geri

@TrainOfThought

then clearly you should have no issue buying a shit ton of cheap bulk to test with .

But now I need a car to test and drive on the bubble mailer… problem is I cant afford a car, spent all the money on cards

ohhhhhhh boy… please see avatar for reaction.

[null_user]

Updated with photos of the card back in my possession: imgur.com/a/njONu

[ozenigma]

Where’s the corner damage?

[ptccards]

That is the strongest PSA 5 i have ever seen! Sorry this happened to you.

[pierce]

Unfortunately like others have said you don’t really have a case, the card got a PSA 5 and neither party can prove anything in regards to damage so it’s going to remain a 5 and PSA won’t compensate.

The fact that it was a 9 previously doesn’t mean much, it could’ve been a 5 because the flaw was missed or it could’ve been damaged somewhere between cracking and the new encapsulation - nobody can prove anything though.

That said, I can’t even see any damage on the card, so it very well could’ve been missed on the first grade. I don’t know if you can fairly say PSA damaged the card as from the pics you can’t really see any difference, it’s not like it was pinched during encapsulation or anything.

[null_user]

@pierce

Unfortunately like others have said you don’t really have a case, the card got a PSA 5 and neither party can prove anything in regards to damage so it’s going to remain a 5 and PSA won’t compensate.

The fact that it was a 9 previously doesn’t mean much, it could’ve been a 5 because the flaw was missed or it could’ve been damaged somewhere between cracking and the new encapsulation - nobody can prove anything though.

That said, I can’t even see any damage on the card, so it very well could’ve been missed on the first grade. I don’t know if you can fairly say PSA damaged the card as from the pics you can’t really see any difference, it’s not like it was pinched during encapsulation or anything.

There is no damage, PSA stated it was a warp. There was no warp on the card I sent and obviously with the card flat in the case I can’t see a warp. There is no crease or scratch on the entire thing. I’m just puzzled.

[pierce]

@hammy

@pierce

Unfortunately like others have said you don’t really have a case, the card got a PSA 5 and neither party can prove anything in regards to damage so it’s going to remain a 5 and PSA won’t compensate.

The fact that it was a 9 previously doesn’t mean much, it could’ve been a 5 because the flaw was missed or it could’ve been damaged somewhere between cracking and the new encapsulation - nobody can prove anything though.

That said, I can’t even see any damage on the card, so it very well could’ve been missed on the first grade. I don’t know if you can fairly say PSA damaged the card as from the pics you can’t really see any difference, it’s not like it was pinched during encapsulation or anything.

There is no damage, PSA stated it was a warp. There was no warp on the card I sent and obviously with the card flat in the case I can’t see a warp. There is no crease or scratch on the entire thing. I’m just puzzled.

If you think a mistake was made it might be worth sending in for a review, Scott has said previously the graders can’t see the original grade so that it doesn’t affect their decision. I don’t think there’s much else you can do besides that.

[null_user]

@pierce

@hammy

There is no damage, PSA stated it was a warp. There was no warp on the card I sent and obviously with the card flat in the case I can’t see a warp. There is no crease or scratch on the entire thing. I’m just puzzled.

If you think a mistake was made it might be worth sending in for a review, Scott has said previously the graders can’t see the original grade so that it doesn’t affect their decision. I don’t think there’s much else you can do besides that.

This goes past the value of the card for me, I shouldn’t have to pay for a review when it is PSA’s mistake. I understand the reality of the situation that they won’t review it for free, but it is going to cost them much more not to do it. I’ve been a member for three years and have graded 659 cards with them exactly. I just feel like they should treat a customer better, especially one that has spent over $7,000 on their service.

[gottaketchumall]

@hammy

@pierce

If you think a mistake was made it might be worth sending in for a review, Scott has said previously the graders can’t see the original grade so that it doesn’t affect their decision. I don’t think there’s much else you can do besides that.

This goes past the value of the card for me, I shouldn’t have to pay for a review when it is PSA’s mistake. I understand the reality of the situation that they won’t review it for free, but it is going to cost them much more not to do it. I’ve been a member for three years and have graded 659 cards with them exactly. I just feel like they should treat a customer better, especially one that has spent over $7,000 on their service.

You can try detailing all relevant information in an email with them… Mention that you cracked it from a 9 case and all that and you just don’t see any wear. I don’t know that it will get you anywhere but it couldn’t hurt to try. Maybe they will offer to review it on the house. Stranger things have happened. There really is no advice anyone here can offer that is going to help. Nobody has ever successfully navigated through this as you put it and resulted in a situation whereby PSA admitted damage post fact and especially when it seems to be ever so slight.

I still stand where I did in my original post though. Any more time spent worrying on it will likely just be wasted. It is doubtful they will do anything. Best to crack and resubmit with BGS (probably best idea) or crack and resubmit in a bulk sub down the line (morally wrong though) or better yet crack it and through it in a nice binder collection.

[emba]

I thought warping has zero effect when grading cards? Pretty much all holo cards I have graded have been at least slightly warped…are you sure it’s not actual minor bend/dent/crease?

[pierce]

@hammy

@pierce

If you think a mistake was made it might be worth sending in for a review, Scott has said previously the graders can’t see the original grade so that it doesn’t affect their decision. I don’t think there’s much else you can do besides that.

This goes past the value of the card for me, I shouldn’t have to pay for a review when it is PSA’s mistake. I understand the reality of the situation that they won’t review it for free, but it is going to cost them much more not to do it. I’ve been a member for three years and have graded 659 cards with them exactly. I just feel like they should treat a customer better, especially one that has spent over $7,000 on their service.

It’s a pretty sucky situation …

• PSA either made a mistake and missed a flaw grading a 5 as a 9.
• PSA mistakenly graded a 9 as a 5 (seems unlikely, they must be able to see something to bump down the card so much).
• Card was damaged during or post cracking before getting to the graders and was given a 5.

It’s unfortunate but the only one of those that you would’ve had a case with is the first one if it was still encapsulated. Since it’s been cracked out there is no proof that whatever damage they’re seeing didn’t come post cracking, there is no way of determining if the 9 was a misgrade or when the damage occured.

I’m not sure what PSA is supposed to do in this situation to treat you better, it seems pretty black and white to me. While unfortunate it’s just a risk associated with cracking and resubmitting a card that you’re going to have to wear IMO.

[chrispy]

Just send it in again and hope Stephanie isn’t the one that grades it.

[null_user]

@emba

I thought warping has zero effect when grading cards? Pretty much all holo cards I have graded have been at least slightly warped…are you sure it’s not actual minor bend/dent/crease?

PSA determined it was warped and that was their explanation.

[ozenigma]

I’m going to be honest here, if you can’t trust them to review the card in a case, how can you trust them to grade your cards period?

PSA would lose all credibility if they didn’t have a fair system of reviews. Mistakes happen, but ultimately they only stem to lose business if they were shady and dint review fairly.

[KingPokemon]

Crackers deserve everything they get. Hard to sympathize with anybody who participates in this deceitful practice…and I most certainly won’t.