I received a message from this buyer yesterday about a PSA 6 1st edition base set Blastoise I sold him (and others as attached). He also purchased a PSA 5 1st edition base set Mewtwo from me. Truly annoyed because while he hasn’t bothered me about the Mewtwo, but I always dread nonsense issues like this.
eBay will most likely force you to accept the return. This type of false and ridiculous claim is becoming more common. If the buyer does request a return, message me and they will be blacklisted.
You listed the PSA 6 grade in the title and the details box. The picture is also of the correct card so any reasonable person would know it’s the 6 you are selling. However, you did list PSA 8 in the description even if it’s an obvious error. He might get his way but it’s ridiculous and he should have more sense when spending $300+ dollars on a card. If he won’t take the card just kindly accept the return and list it again, making sure to outline the correct details of course. Someone else will buy it.
Annoying, I know.
Tell him you’ll accept the return and you’ll be adding him to your block list to prevent any future mistakes.
Can we see the listing and card in question?
Tough one. Many people, when perusing an auction, only remember the last thing they see before they bid. That mistake you made in the description is a killer. Now he might be using that as an excuse but eBay will accept his explanation.
You may as well just refund him:(
Perhaps eBay will also hear me out when I show them the screenshots he sent me of multiple PSA 6 1st edition base set Blastoise listings before he made me an offer on this one. He is a completely knowledgeable buyer- but what his intentions are, I’ll never know. Someone I know postulated that he might want 7-regrade candidates. Who knows?
@joseph88 Gladly… here is my listing: www.ebay.com/itm/123148902140
He has not actually requested a refund yet despite all of this. I’ll be keeping an eye on it…
If he/she does open an INAD case I recommend calling eBay customer service straight away and discuss with them. Told them you sold the exact same item on the listing with the unique certification number to prove it and that it was professionally graded by a third party and always emphasize that the item you sold was as described. That may help to tilt the case to your favor.
Do you really believe ebay may rule in cinne’s favor considering PSA 8 is in the description? Or even if it wasn’t?
Oh I didn’t see it was PSA 8 in the description.
However the listing pictures match the title which is most important as the buyer claimed it was damaged, not that it wasn’t a PSA 8.
I’d say there is a good chance that eBay will side with OP. If the buyer used the mistyped description as a base for his/her claim, it would be easier for eBay to side with the OP as in the conversation between the buyer and the OP, the buyer explicitly stated he/she was expecting a PSA 6 anyway.
Based on past performance, I’d say it doesn’t matter and eBay will continue its buyer friendly ways.
Well at least that’s another buyer to the block list. All the best to the OP.
I’ve seen many listings in which sellers intentionally post misleading pictures . . . these photos, however, couldn’t be more straightforward. Sorry that happened to you and best of luck!
smh
What annoys me about this is that the buyer claims the angle you took the picture made it hide it…but seriously that’s how you would take a picture from the front and back.
If he was that concerned, he should have asked what made the card a PSA 6 and ask for the damages in question, prior to the purchase.