Is something up with Magic Madhouse?

So on dec 30th 2024 i ordered some pokemon packs off https://magicmadhouse.co.uk/ (i’ve used them before so ik they’re trustworthy) and it’s now nearly monday for me and they still haven’t shipped it or anything, it’s stuck on payment recieved. I completely get they were likely off for xmas / new year / bank holidays, my concern is idk when they come back and is something up. Is there anything up with magic madhouse or is it just me?

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Have you reached out to them?

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No idea on the mentioned comapany, but anything around the holidays will be delayed. No worries

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Same. Placed an order last 8th of January and it’s still on ‘Payment Received’ status right now. Did they ship your order already?