They just bought the item from me, buyer is international (Italy), I’m in the US
Very suspicious
If they have no feedback, expect a “I didn’t receive the item, I want my money back” claim.
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they have 0 transactions, 0 feedback. If I require signature does that not protect me? Kind of sucks I don’t really want to get bad feedback for cancelling a buyer but I also don’t want to get scammed for $4500 ;p
Everyone is new at some point or another, If I am being honest most of my sales to individuals with zero feedback have gone smoother than some accounts who are established (just my experience). Also eBay requires signature tracking on sales over $750 I believe to protect you. If tracking shows delivered they cannot claim they didn’t receive the item. Communication is big so if you’re nervous you could try reaching out to the buyer, I’ve done that before as well. Hopefully that is somewhat helpful!
*Saw it is international, I’d probably just cancel personally. I’ve never done international selling on eBay.
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Cancel. Italy notoriously bad on eBay.
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Can’t you just send via ebay’s GSP?
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Why didn’t you think about this before you listed such an expensive item? Respectfully, you made your bed, now you got to sleep in it;)
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Completely new to ebay selling. Is a minimum feedback / account score an option I can enforce somewhere?
Use to but that may have changed. But either way there’s inherent risks selling on eBay. Maybe asking, for example, 6000.00 with an offer is better for you. Then you can decide who to sell to:)
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@primordialaa , since you should know his full name now, try and search on the pokemon group on facebook called Pokemon Station, it’s the biggest italian group about pokemon, we have a site with all the feedbacks and you have a chance at finding if the buyer is reliable.
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This. It’s just seriously not worth the hassle. Cancelling an order of this value with high chance of scamming is worth the risk of a neg.
Re-list but with a clear proviso that you are only selling to buyers with, for example, 30+ feedback. It’s not an item-not-received claim that should concern you (that’s pretty easy to overcome if you have tracking info), it’s the item-not-as-described scams where they send you back an empty box via tracked shipping. It’s THE biggest f-you to a seller and it’s a tough battle with eBay.
babada boopy
Yep. I know a lot of sellers who will not sell to Italy because of the frequency of missing mail claims.
Not really this.
They know the Italian Post is terrible and they know that the item will not arrive within the estimated time eBay calculates. If you send something on 1st of the month, eBay will say (for me, based in NL) it will arrive in Italy between 13 and 18th. And I can go to betting office and place a $100 bet on fact that the Italian buyer will claim a INR case on the 19th on 0:01.
Italy is the only country on my list that’s blocked on all websites (eBay, Cardmarket). I would rather send to Brazil with untracked mail than to Italy with fully insured, full tracked parcel.
But @primordialaa check if you can send with UPS/FedEx/DHL and not the normal postal service, by-passing the Italian national postal service. You might gonna lose a bit of your profit, but spending $50 more on shipping to better protected/on time delivery vs $4500 risk is something I would do.
Or, you just eat the negative feedback by cancelling the order and putting Italy on your blocked list. support.webinterpret.com/hc/en-us/articles/205644957-How-to-set-shipping-exclusions-on-eBay
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In the future, you can exclude countries in your listings. I prefer not to ship internationally at all unless it’s someone well known (and then it would be outside of eBay). You can’t exclude new accounts or anything like that to my knowledge.
If you’re new to selling, I would take the time to talk to the buyer and see if they’re known or not within the community and go from there. You said your eBay account was new anyway, right? A negative to a new account is nothing so not worth the risk if something feels off.
I would exclude specific countries from being able to buy from you, unless you’re a worldwide seller with a large inventory. Also, in all of my descriptions I say “shipping in USA only, please let me know of any questions before purchasing”
Cancel, move on. Don’t worry about negative feedback. One negative feedback is not worth losing $4,500 over.
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GSP or cancel
It sounds like you’re new to eBay so you may want to familiarize yourself with the eBay Global Shipping Program and how it protects sellers or set preferences to not sell internationally or as someone else mentioned set the asking price high enough with best offer such that you can prescreen each potential buyer and their offer.
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Exclude all countries then check the box to allow for GSP to override excluded countries and enable GSP.
GSP does cap for most countries around 2.5k so this couldn’t sell through GSP but it sounds like you don’t want to deal with the risk either. I’ve sold thousands of items and I don’t either.
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