I posted this within “Sour G” as it’s mainly me venting about someone on eBay. However, its recently turned into a renewal of my faith as an eBay Seller - eBay isn’t always about the Buyer (recommend reading)! And, sorry in-advance for the length…
I received a Best Offer of $60.00 on a PSA 8 Shadowless Machamp 8/102. I immediately accepted that offer on November 27th. I waited 3-4 Days for the Buyer to provide payment - to which I never received any payment nor communication. I opened an eBay Case (Non-Payment) on December 2nd. I waited another 3-4 Days for the Buyer to provide payment - again, no payment nor communication. I closed the eBay Case on December 5th. Since I cannot leave Negative Feedback; I left Positive Feedback:
“NON-PAYING Buyer! No Response to Multiple eBay Messages! Blocked from my eBay Store”
That’s my standard copy / paste text for something like this. Thus Far, this isn’t anything I’m not used too - doesn’t really bother me anymore when someone purchases and doesn’t provide payment (guess I’m numb to that now)! LOL
Here’s where the situation heats-up… I wake-up this morning (December 6th) to the following eBay Message:
(Buyer = RED, Me = BLUE):
Hey man! I never received any messages from you, I’m ready to pay… what kind of feedback is that man lol?
I’m Sorry; you purchased this card on November 27th. I gave you 4 Days to provide payment before submitting an eBay “Non-Payment” Case. Upon submitting that case, I gave you an additional 4 Days to provide payment. Total, I gave you over a week to provide payment for this card. However, since I did not receive any payment and/or communication from your end, I opted to close this case and get my money back / re-list the card.
You received multiple Automated eBay Messages reminding you to provide payment for this card - the first upon purchase, the second a couple days afterwards, and a third upon the eBay Case being opened against you. So, you received AT LEAST 3 eBay Messages regarding this purchase.
The feedback I left for you is completely justified and accurate. I can’t (and never actually would) leave a Negative Feedback for a Buyer. However, I did want to point-out the situation for other people to view.
Again, I’m Sorry - wish you had reached-out to me sooner.
I feel sorry for you man, so much stress for 60 dollars🤣 I f you cared that much just send a message and don’t cry by opening a case. I always pay for my cards, but you won’t be seeing any of my money now lol, to bad for you
I’ll contact ebay and let it be removed, you must be familiar with such a thing if you do crazy feedbacks😂 you’re hilarious dude lol
It’s not at-all stressful for me - I’ve been doing this for awhile now and have learned to just allow the eBay Process to run the course and sort everything out. I’ve got everything set-up as being automated, so there really wasn’t any effort on my part.
And, if you read my Feedback Review, you’d realize that you’re already blocked from my eBay Store - so it’s impossible for you to purchase anything from my eBay Store… I really don’t mind loosing-out on a $60.00 “Sale” (card will sell again).
I’d definitely recommend you calling eBay about this Feedback Review - let’s hear what they have to say! You won’t be able to get that removed though - that’s a Copy / Paste Feedback Review I leave for everyone who doesn’t provide payment. I’ve already covered myself by asking eBay if that was an appropriate review - to which they completely agreed.
Haha so much stress, it’s december budddy cheer up:joy: You must have a great life haha, I hope you won’t be alone during christmas. I wish you all the best with your store, and I’ll let you know once the feedback is removed. I could send you a box of tissues if you can’t offord them? Ask yourself how much I care that I can’t buy from you haha
Bye feedback😢 thanks for free feedback lol
I stopped responding to this A**Hole after my second response - as I was really starting to get PISSED-OFF and really didn’t want to slam him. Plus, I knew he was just trolling and really didn’t want to waste anymore time with this POS. However, upon receiving that final eBay Message - and confirming that he was able to get my Feedback removed, I LOST IT! How the F*** does eBay remove a TRUTHFUL Feedback regarding a “Buyer” who doesn’t provide payment??
Shortly after receiving that message, I called eBay to figure-out why this happened. First, I got connected with a “generic” representative who really didn’t know what she was talking about (at all). Like, I knew more about eBay than her… So, I asked to speak with her manager - to which she transferred me (probably eager to get off the phone with me)! LOL After explaining the situation to her manager (who was semi-helpful), he transferred me to a manager in the “Resolution Dept.” in the U.S.A. (Finally)!!! Again, I explained the entire situation to him. He understood my concerns, but pointed-out the fact that a Seller cannot leave any type of Positive Feedback with Negative Remarks - I was told differently a couple years ago when I started leaving that NPB Feedback. Regardless, I wasn’t aware of that - and will change my practices. Although, I was still pissed-off that this person could get away “scotch-free” with a “strike” on his account (still able to buy / sell).
I kind of feel bad for this “Resolution Dept.” Manager, as I kind of laid into him… How can a Buyer have all the power over a Top-Rated Seller averaging $30,000.00 to $40,000.00 Yearly Sales on eBay since 2016? He knew I wasn’t satisfied with that whole Feedback Answer, so he told me that he would look into this person’s account for me. As it turns-out, this person has had multiple “strikes” against his account and will receive some form of repercussion with my additional “strike”. That was a bit more helpful; however, I still wasn’t fully satisfied - if he already had multiple “strikes” on his account how was he still able to buy / sell on eBay??? Then, I went all-in - how could eBay Policy allow for such bullying / harassment on their platform via eBay Messages - O Yes, I went there (don’t get on my bad-side)! Haha I hadn’t previously brought-up those eBay Messages, so he wanted to read-through our entire communication (placed on a brief hold). Upon reading those eBay Messages, the manager completely understood why I was so upset with this whole situation. He apologized profusely on-behalf of eBay and told me that he would file an official report for submission ASAP. He couldn’t really get into specifics with me, but he basically guaranteed that this Buyer would get banned from eBay for those eBay Messages (YES)!!!
And, here is where it gets really good… I just received an e-mail from that manager I spoke with explaining that he filed and submitted that report to his boss - he told me that this situation will be resolved tomorrow (as his boss had already gone home for the day - it was late). AND, he gave me his contact information - told me to call him directly if I ever have anymore issues like this on eBay!
1.) Block eBay Buyer “goldytcg”
2.) Don’t get into that tick-for-tat via eBay Messages - it’ll just make you look bad and hurt your case
2.) As a Seller, stand-up for yourself with eBay - they’ll listen!
Don’t Piss me Off! Hahaha
All-in-All, that was well-worth calling eBay