I was mainly wondering in what way would it be correct to describe it as “new?” (The card itself was not in its original packaging, and the card and the case were both damaged.)
Ebays does not offer a proper category for collectibles. The term “New” isn’t relevant in hobbies. Even for sealed wotc, it’s 20 years old, “new” isn’t the best or most accurate term. The best term is “sealed”. Ultimately there isn’t a universal answer. “New” is meaningless because eBay doesn’t provide necessary terms.
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I recently bought a PSA 9 1st Ed shadowless Holo for a couple hundred dollars. It arrived and upon a closer look there was foreign substance stuck to it all over the back and front. In some areas it was red. On the back it was white. There was major edge wear, corner damage, and Holo scratches. It was obviously mis-graded. The seller made it known that they knew but also had the attitude that I couldn’t return it since it’s on PSA. I just disagree with that entirely. PSA isn’t selling these cards. If the buyer is not happy with his card he should be able to make a return. You all chain blocking someone for trying to return a card is just stupid.
If you disagree with a grade, take it up with the graders not the seller. That’s why you’ll get chain blocked, for complaining about something outside the sellers control.
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I always have my cards listed as “used” and I still had a buyer return a PSA 9 non-holo card recently. He messaged me and said I posted deceiving pictures and that I was lucky PSA gave me a 9. He opened a return and I didn’t really have a choice but to accept.
The worst part is I gave the buyer 20% off my list price because I wanted the card gone. Once I got it back, I relisted and sold it for full price and received positive feedback from the next buyer. Some people are just really picky… to a fault, in my opinion.
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I mean idc if I get blocked. I’m saying you all have half the story from the seller’s perspective, no pics, no nothing, already blocking user. Idk about in this case because of that. But in my case no absolutely not. If the seller knows a card is mis-graded they have to disclose that. Idc if I got blocked by the whole website I’d return that card 100 times. In that case sellers can be honest and not hide behind the fact it’s on PSA. In this case I think people could get more evidence before they pulled out the blacklist.
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@junglefever, Either take it up with PSA, or stop collecting PSA cards. You as the consumer are paying money for PSA’s opinion. If you want to pay for the sellers opinion, buy ungraded cards. The seller paid for PSA to do a job; its entirely on PSA.
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@junglefever don’t ever buy a PSA card without getting good pictures of it either. It’ll save a lot of frustration you have towards the seller and PSA.
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It’s a “condition” designation, not an age matter.
What seems more accurate for a pack pulled PSA 9 card:
“Condition: New“
Or
“Condition: Used“
As far as returns are concerned, I like what @cinnaminhbun, said. Just about every return I ever got either sold for more or I still have it and it’s worth, in some cases, 5 times more lol. Much of the reason for that is the same picky ass buyer who returns stuff is the same bottom feeder who tries to squeeze every last penny out of the seller. Both those things hurt the hobby and that’s why I’m against them. Some of us work very hard to protect the game and we don’t want to see our efforts thwarted.
@junglefever, nobody here is referring to your extreme example. We’re referring to the OPs situation or similar.
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@garyis2000, Sure, but age plays a role in condition. For example, if I said I have a “new 1952 topps pack”, that sounds ridiculous. Even well preserved packs are aged/damaged. Its ultimately metaphysical. I’m just highlighting that the terms are inaccurate for collectibles. They should have drop down options for the exact grade, and “sealed” or “open”.
I understand I was only relating my story cause it happened recently and I’ve heard more and more about more extreme misgrades as of lately with PSA. I see that Rusty pulls his out and puts it in his collection and doesn’t sell them. I think that’s honest. Im also just saying that this post could relate to my case. Not likely , but possible since only half the story is available with no other evidence.
Yeah I put his name in the thread that I made already, I think you’d mentioned that you blocked him
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And I disagree with it being the seller’s opinion. I think it’s still PSA’s opinion and the seller can be conscientious. The seller can be honest and disclose things man.
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In the “Hobby” category on eBay, the definition of “new” is:
“New: A brand-new, unused, unopened, undamaged item (including handmade items). See the seller’s listing for full details.”
This definition seems sensible and straightforward. (“New” is a matter physical condition and not age.)
But regardless of whether the definition can be improved, in what way would it be correct to describe a damaged card in a damaged case as “new?” (I’m not sure anyone has addressed that question.)
Currently I have 500 graded cards I need to scan and upload. Another 5,000ish I need to grade and process. And I am one person. No actual business has the time to meticulously examine every graded card. Its not the sellers job. That is what sellers are paying PSA to do; grade the cards.
If you don’t like the grade, don’t buy PSA cards.
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Post the link
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PSA included.
Gottem.
For real though I’ve commented on threads like this many times and agree with the majority here. If you find yourself in this situation as a seller, do damage control by accepting the return and blocking. Trying to decline it will get it forced upon you and just make it more likely you get a negative feedback. If you find yourself wanting to return a card as a buyer due to not agreeing with PSA’s grade then just don’t. Contact PSA and deal with the financial guarantee of grade and authenticity.
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In what way is it correct to call an untouched sealed box that has natural wear from moisture “new”? Or one that has subtle sun damage? How about a box that just arrived from a distributor with a rounded corner? None of these items were ever “used”.
Again, the terms are the number one issue. I’m not defending the listing you are referencing, only highlighting how the terms are inherently inaccurate and no one uses them when defining condition. Unless I am buying a product in production (tv, iphone, etc.), I don’t even look at the “new/used” option. Its meaningless.
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Would just like to note that if you attempt to force a return of a graded card because you disagree with the grade, that falls under the ‘opening eBay or PayPal cases without merit’ section of our forum rules and you will be both banned and blacklisted.
So while you can debate whether it’s correct or not all you want, we already have a specific policy in place regarding this.
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An easy way to understand this problem and why we have the mentioned rule:
If I buy Pokemon Sword & Shield for the Nintendo Switch, and I don’t like the game, I don’t complain to the seller. Disagreeing with a grade assigned by another company is your subjective feeling. Whether your feelings are accurate or inaccurate is a separate point. You paid for a companies opinion on condition, you received that product, and are incorrectly taking your subjective assessment out on the wrong person.
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