Chargeback on PayPal help

General
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Just got a chargeback from a sale on eBay from October. The item was sent to Canada, and the tracking shows it went through customs but never was delivered. I know I will mostly likely lose the PayPal claim, but how would I go about to try and have the item sent back to me? Any help is appreciated :blush: thanks.

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The chargeback is not surprising in the event of claim but you shouldn’t lose this one. You have proof that you posted the item which means you have fulfilled your end of the contract. PayPal should cover this claim as you don’t have control over Canada Post. If I’m in this situation, I will argue this point with eBay/PayPal.

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Hopefully. Just sucks that PayPal automatically withdrawals the money from my account and holds it -.-

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Yeah, I’ve been there and it does suck. It’s worse when you get blindsided like that, and have less funds in your account than the amount that’s being disputed…

PayPal will most likely cover this, as was mentioned. I believe in their guide on how to respond to chargebacks, it says they’ll cover the loss even if the customer’s CC company/bank rules against you, you should be ok with just uploading the tracking number. Good luck :blush:

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What happens when u have less funds than being disputed??

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i have a negative amount in my paypal right now

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ah k makes sense, pain in the ass :slightly_frowning_face:

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Where is it being delivered to? According to Canada Post:

2014/11/03 05:43 EDMONTON Item processed at local delivery facility Learn More The item has arrived at the destination facility for final sorting before delivery. Look for an “Out for Delivery” scan today or tomorrow to know when delivery will occur. You can also sign up for email notifications.
2014/10/31 10:11 RICHMOND Item processed
2014/10/28 19:16 RICHMOND Item processed at postal facility
19:16 RICHMOND Item was released by Customs and is now with Canada Post for processing
19:14 RICHMOND Item has arrived in Canada and was sent for further processing.
2014/10/22 13:50 International item has left the origin country and is en route to Canada
13:11 International item mailed in origin country

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Also, if you lose the case, you will be charged an extra $20 since that’s what the CC charge paypal

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It was supposed to be delivered to this address:
PO Box 41066 Rpo Yellowbird
Edmonton AB T6J 6M7
Canada

But im not sure what happened. I blame Canada. Lol

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Try calling USPS and ask them where the package is, that tracking has been stuck for days.