CGC Changed Their Grading Scale & Label

Yeah, I think the issue with the old slab was that the Pristine / Perfects did not look special enough to be a chase / flex item

The Pristine especially, considering there is still a 9.5 sub grade that is written on the card - for a lot of people that matters

I know you said anyone can comment, but I don’t know if I can read the above as anything other than ā€œsome opinions matter, most don’tā€

Sure, if you’ve completely sworn off cgc then ultimately your opinion doesn’t matter. But I think most people sit in a place where they either used cgc and don’t anymore and/or would start using cgc again under the right conditions

It’s not the same as a trophy discussion where most people are completely priced out of participating. This is cgc actively seeking out a larger customer base so the opinions of ex-customers and potential new customers probably matter more to them with respect to this update than existing customers

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Aren’t all 9.5s now also pristine?

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No, Gem mint 10.

Damn this is confusing

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No, 9.5s are now Gem Mint 10 with this new announcement

I respect your analysis, but I think that non-customers could be customers at some point. Isn’t this what CGC is aiming for? If your changes aren’t well received from potential clients, what is the purpose?

Then, if CGC was trying to reinforce their loyal base, constantly changes of grading scale, label and so on didn’t seem the right strategy to me. Keeping the original plan (strict grading, subgrades, blue label, superior slab) is what they should have done IMHO, with minor corrections like the .5 thing.

Is pretty obvious to me that they are trying to gain consensus outside their usual customer base, and we’ll see if this will work over time.

I wrote this as a person with very little investment (like 4 CGC, 1 PSA): I really prefer them, and they were my choice to start grading things by myself

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They just shifted the numbers to match their sports cards and essentially what PsA does minus the 9.5. 9.5 was their gem mint and now 10 is gem mint.

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I know you said anyone can comment, but I don’t know if I can read the above as anything other than ā€œsome opinions matter, most don’tā€

No need to read it another way, because I’ll explicitly confirm it now: that’s exactly what I meant.

Sure, if you’ve completely sworn off cgc then ultimately your opinion doesn’t matter.

To be clear: these are the people who I’m referring to. So I’ll concede the point that I should’ve stated what I meant by ā€œnon-customersā€ more clearly, since I see how my my phrasing could’ve implied something different. What I mean by ā€œnon-customersā€ are people who never were going to use CGC regardless of what decisions CGC made.

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I respect your analysis, but I think that non-customers could be customers at some point. Isn’t this what CGC is aiming for? If your changes aren’t well received from potential clients, what is the purpose?

Both you and PFM have raised this point, and I think it’s a very fair one. I should’ve been more clear that by ā€œnon-customersā€ I meant ā€œpeople who will never use CGC.ā€

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Then we agree :slight_smile:

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Thanks I think it will. I’ve got 3 pristines to swap over atm. My cgc 9.5s will have the 10 gem mint now aswell. Maybe some of my psa 10s can upgrade to pristine. I’m actually quite happy the perfects gone as that seemed impossible to achieve in these.

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I’m assuming these are targeted at me, but I didn’t say your opinions were worthless, just worth less to CGC at present. There’s a difference.

No company will ever hold all opinions with the same weight. The most important are actual and current users because those are the users who are actually spending money. By all accounts, this is what CGC has done.

This isn’t or shouldn’t be controversial. Most companies cannot afford to burn money ignoring their current user base and chase people who have never used the service. Who’s going to pay the bills?

Yes, their eventual goal is to increase their market share, but they cannot pursue every demographic at once. No company or organisation can.

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True unicorn now :sunglasses:

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I’m CGC. This is appropriate on so many levels. The First Fight | Kick-Ass | Screen Bites - YouTube

I have to say I am very tempted to submit some cards, the only thing I’m dreading is mint plus. I forget, have you cracked CGC slabs and resubbed to them? If so how was your luck with that?

Technically speaking I’ve already supplied CGC with thousands of cards but it’d be nice to have some I actually own myself with this new, immeasurably better label! :joy:

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That is awesome! I’m in a similar boat. Thinking of swapping 1 pristine without subgrades, and keep the ones with subgrades first

My guess is that CGC would be stricter in giving out pristines in the future as they are no longer pressured to increase the population of 10s

Agree perfects are almost impossible - especially for vintage!

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No not cracked any as I’ve not run out of shots yet but I will be. I feel having the mint + is a good thing as it’ll be higher than a psa 9 grade condition wise and much better that than a mint 9. Obviously after gem mint 10 or a fab pristine 10 but I’d also be happier with a mint + than a mint.

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One last thing for anyone who happened to watch the CGC Live Q/A where they didn’t take questions…

Did it not seem like a giant shill of his copy of the Illustrator. Almost like he made the change just to upgrade the card?

In my opinion as a ā€œnon customerā€ who once almost gave them thousands of dollars. It just seemed like such a slimy move. There’s no way around it. That is if non customer/potential customers opinions matter…

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I cannot find the BGS announcement, if there even was an official one, but why do you (and others) think that CGC didn’t do any research whatsoever?

Their entire announcement/article references multiple surveys, questions, studies etc. that they asked potential and existing customers.

Sure, they could’ve just made everything up, but that was not my impression.

They were never going to ask every potential customer or every current user. That’s expensive and prohibitive. It is the job of their UX designers/researchers/consultants etc. to find out what really matters to customers. We’ll see in time if they were right or wrong, but just because they didn’t specifically ask us, doesn’t mean they didn’t ask anyone and they’re just winging it like BGS.