I know you said anyone can comment, but I donāt know if I can read the above as anything other than āsome opinions matter, most donātā
Sure, if youāve completely sworn off cgc then ultimately your opinion doesnāt matter. But I think most people sit in a place where they either used cgc and donāt anymore and/or would start using cgc again under the right conditions
Itās not the same as a trophy discussion where most people are completely priced out of participating. This is cgc actively seeking out a larger customer base so the opinions of ex-customers and potential new customers probably matter more to them with respect to this update than existing customers
I respect your analysis, but I think that non-customers could be customers at some point. Isnāt this what CGC is aiming for? If your changes arenāt well received from potential clients, what is the purpose?
Then, if CGC was trying to reinforce their loyal base, constantly changes of grading scale, label and so on didnāt seem the right strategy to me. Keeping the original plan (strict grading, subgrades, blue label, superior slab) is what they should have done IMHO, with minor corrections like the .5 thing.
Is pretty obvious to me that they are trying to gain consensus outside their usual customer base, and weāll see if this will work over time.
I wrote this as a person with very little investment (like 4 CGC, 1 PSA): I really prefer them, and they were my choice to start grading things by myself
I know you said anyone can comment, but I donāt know if I can read the above as anything other than āsome opinions matter, most donātā
No need to read it another way, because Iāll explicitly confirm it now: thatās exactly what I meant.
Sure, if youāve completely sworn off cgc then ultimately your opinion doesnāt matter.
To be clear: these are the people who Iām referring to. So Iāll concede the point that I shouldāve stated what I meant by ānon-customersā more clearly, since I see how my my phrasing couldāve implied something different. What I mean by ānon-customersā are people who never were going to use CGC regardless of what decisions CGC made.
I respect your analysis, but I think that non-customers could be customers at some point. Isnāt this what CGC is aiming for? If your changes arenāt well received from potential clients, what is the purpose?
Both you and PFM have raised this point, and I think itās a very fair one. I shouldāve been more clear that by ānon-customersā I meant āpeople who will never use CGC.ā
Thanks I think it will. Iāve got 3 pristines to swap over atm. My cgc 9.5s will have the 10 gem mint now aswell. Maybe some of my psa 10s can upgrade to pristine. Iām actually quite happy the perfects gone as that seemed impossible to achieve in these.
Iām assuming these are targeted at me, but I didnāt say your opinions were worthless, just worth less to CGC at present. Thereās a difference.
No company will ever hold all opinions with the same weight. The most important are actual and current users because those are the users who are actually spending money. By all accounts, this is what CGC has done.
This isnāt or shouldnāt be controversial. Most companies cannot afford to burn money ignoring their current user base and chase people who have never used the service. Whoās going to pay the bills?
Yes, their eventual goal is to increase their market share, but they cannot pursue every demographic at once. No company or organisation can.
I have to say I am very tempted to submit some cards, the only thing Iām dreading is mint plus. I forget, have you cracked CGC slabs and resubbed to them? If so how was your luck with that?
Technically speaking Iāve already supplied CGC with thousands of cards but itād be nice to have some I actually own myself with this new, immeasurably better label!
No not cracked any as Iāve not run out of shots yet but I will be. I feel having the mint + is a good thing as itāll be higher than a psa 9 grade condition wise and much better that than a mint 9. Obviously after gem mint 10 or a fab pristine 10 but Iād also be happier with a mint + than a mint.
One last thing for anyone who happened to watch the CGC Live Q/A where they didnāt take questionsā¦
Did it not seem like a giant shill of his copy of the Illustrator. Almost like he made the change just to upgrade the card?
In my opinion as a ānon customerā who once almost gave them thousands of dollars. It just seemed like such a slimy move. Thereās no way around it. That is if non customer/potential customers opinions matterā¦
I cannot find the BGS announcement, if there even was an official one, but why do you (and others) think that CGC didnāt do any research whatsoever?
Their entire announcement/article references multiple surveys, questions, studies etc. that they asked potential and existing customers.
Sure, they couldāve just made everything up, but that was not my impression.
They were never going to ask every potential customer or every current user. Thatās expensive and prohibitive. It is the job of their UX designers/researchers/consultants etc. to find out what really matters to customers. Weāll see in time if they were right or wrong, but just because they didnāt specifically ask us, doesnāt mean they didnāt ask anyone and theyāre just winging it like BGS.