User on ebay just bought one of my highest priced listings. They have 0 feedback and have been registered for less than 2 months.
Even if I send with tracking, insurance and signature I’m concerned about them scamming.
Any advice? Is there any kind of message I can send to vet them? Or should I just cancel the listing before they pay? Thanks
If they pay then its a legitimate buyer. If they don’t pay by the 48 hour mark then write them a polite message asking when they will. If still no payment received then relist your item. If need be then you can block the user from buying your items afterwards.
Very early days. No need to panic just yet.
My concern is that they pay, I ship the item, and they open a BS claim with ebay saying I sent the wrong item, etc. because they will win no matter what.
I am a victim of this as a seller but it was from Paypal. My fault for meeting them in person but I had evidence and the guy opened a claim saying that the “item was not as described” after the 30-day return period. I sold a brand new XBox 1 at the time. Had no recourse, guy got a free Xbox and money back. Thats why I hate Paypal and Ebay just brushed it off to them and did nothing. Just follow all the exact policies, you should be good. One of the biggest flaws is that they can return your item damaged and you cant do **** about it. i have seen a lot of users due to scams or other issues, say that the buyer has to have a certain rating. Joseph is correct too. That is nerve racking though when a buyer 0 feedback…
Don’t worry about problems untill they happen. If they claim wrong item sent, dispute the case and you’ll win, they will win too, but it’ll come out of eBay’s pocket. I think too many people worry about eBay’s policy. Do what you’re supposed to do and you’ll be fine, eBay isn’t that bad. I’ve done hundreds of thousands of sales and only had one issue that I lost a case on and it was an undermarked overseas package that eBay sided with me but Paypal didn’t.
If eBay tries to do their dumb line of ‘take it as a cost of business’ tell them ‘I agree, let’s make it eBay’s cost a business, and if you don’t want to I’ll need this recorded phone call sent to me so I can add it to my IC3 case against you for now following your own policy’.
yup sucks how the system works :*( in the future you might want to put in ur listing you only sell to people with like 50 feedback or something for high priced items.
in this case the only thing you can do is withdraw the money to your bank right away and keep paypal at 0 balance and pray hes not a prick.
I see. If it worries you that much then talk to ebay about your options. There was a recent thread on here that a buyer apparently didn’t receive the right card. Try and find that.
Was it a best offer or a straight buy it now listing? As with a straight buy it now listing you can always make it so that the buyer pays immediately.
Again its still early days.
Just an update, the user cancelled the transaction.
I do wonder why people go through the hassle of doing a BIN and then just not pay. What’s the point?
that happen to me yesterday with a high value item, after five minutes of no payment I knew they wouldn’t be paying
Words to live by.
When you edit the Ebay listing check the box that says something like “require immediate payment with buy it now.”