That’s why i don’t reply to these types of messages on ebay
I’m happy to accommodate many things. Price, how it’s shipped, etc. But I’m not required to compromise on all things. This is one where I just don’t personally want to meet the buyer in the middle. If it was someone I knew that reached out, I almost certainly accommodate. But when it’s a random ebayer, I just treat it like a red flag and ignore it
I never argued anywhere that this is what should be done? I’ve said multiple times that all sellers should do is provide high-quality images of the front and back of the card in the initial listing and have no responsibility to the buyer to provide any more than that.
All I’m trying to say here is that there is a medium between “all buyers who request extra photos of any card are problematic and deserve to be blocked” and “sellers who don’t provide extra pictures to buyers upon request are hypocritical assholes.”
You may not have argued this, but others have. It is increasingly expected for every seller to cater to their buyers, like their life depends on it. As others have said, most eBay sellers do this “for fun” and not for career-type income. This leads to even more irritability on the seller’s side.
There should be a happy middle ground, but the problem is really due to poor communication. Buyers tend to have sh*t communication skills. For someone like @stagecoach, his communication is quite good and may lead to more favorable outcomes, even if the seller tends to dislike providing additional images.
If eBay isn’t going to let me do any type of return on a card that passes authentication then I need to know precisely what I’m getting ahead of time. Because “near mint” can mean a lot of things to a lot of people. Including between grading companies.
Sellers also got a fat W when they added authentication. But this was going to be a side effect.
A caveat I should mention, I only deal in graded cards. A front and back picture of a graded card is more than enough to make a purchase. I can understand a follow up for an ungraded card, that makes more sense.
I can’t remember the last ungraded card I sold, its probably been years. But I can remember the last ungraded card I bought, it was 4 this week, all with stock images.
I find this whole conversation very stressful because I think regardless of whether you’re a buyer, seller, or have any particularly strong opinion on this matter, we can all agree with the following:
A buyer has the freedom to ask any questions they want.
A seller has the freedom to ignore them.
Nobody in this scenario has any obligation towards each other. There is no obligation to buy, no obligation to sell, there is no required behavior from any party and everyone can do whatever they want and the results will be what they will be. And with this in mind there’s really no reason to be arguing at all. There’s no reason for anyone to alter their behavior and nobody is being asked or coerced into doing anything they don’t want to do because no matter what the points above will always remain true.
But we are still fighting about this because people have opinions on what people ought to do, and this position is not really negotiable. A cautious buyer who needs to be confident in their purchase before they spend their hard-earned money is not going to be convinced to start buying cards with less discretion. A busy seller whose time is constantly being wasted by laissez-faire or suspicious inquiries is not going to be convinced to cater to the requests of every message they receive. Each party here is going to take their position personally because it is, fundamentally, personal experience that’s dictating our perspectives.
This whole thing started because I fessed up that I had a habit seller’s found annoying, which I thought would incur some good natured ribbing. I am surprised by how serious the conversation has turned. I hate this implication that people in the same hobby are actually irreconcilable rivals with competing interests that cannot be resolved. We’re all in this together and while we may not have an obligation to each other I wish we did not assume the worst of each other either.
I have always messaged sellers when I had questions. Sometimes I got answers, sometimes I didn’t. Sometimes I bought the card, sometimes I didn’t. It didn’t need to be more complicated than that and still doesn’t. I think it’s misplaced to condemn each other about this and we should just resume our regularly scheduled programming.
I checked out at the ribbing because it really isn’t that serious, and both sides are somewhat justified in their viewpoints. Has the conversation really become that hostile? Must be a slow news week. Hopefully the NFT guy comes back to take the heat off of you.
That’s what I’m thinking. I can kind of understand if you’re buy a raw card, especially if the pictures are bad. Or even a graded card with bad/blurry pictures. But if you’re buying a graded card with high res scans on the front and back and you ask for additional pictures. Come on man
You meant “slabbed” card, I assume. This makes more sense. Thank you, @Dyl@wadeit0ut.
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Selling toothpaste?
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I actually did this to a high-maintenance buyer once who asked if I could provide better picks of the stamp. They loved it! I always provide about 3-5 hiRes pictures of low-cost cards and about 12 of more expensive ones. Then if someone asks, I’ll just say, “In picture [whatever] you can see a minor bend on the top corner.” This is why I sell very little now. I make too much money from work for it to be worth my time to do this for hundreds of cards.
If I have a buyer ask for pics, I tell them to purchase the card, and then I will provide the pictures. If they aren’t satisfied after receiving the photos, I will refund them.
I haven’t had a person go through with it yet, though
I’m all about customer service, and I don’t mind taking pictures for people in whatever conditions they’re asking about. I am in sales and I’m a photographer anyway so I’m going to list cards and packs with good photos with a good description.
@codytcas yes, but maybe a swirl collector or someone looking for something specific (who knows why) wants photos that a scan can’t pick up. If it makes or breaks a sale, it doesn’t require THAT much effort to go snap some pics.
It baffles me that people roll the dice on cards like this: (incoming eBay garbage)