UPDATE: PSA damaged my 1st Ed Base Charizard

Amen I know a couple people where that card is literally their dream to own.

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Just gonna say that this looks like damage done after the grade was assigned, and during encapsulation.

I now have 5 cards which are dented during encapsulation, all PSA 10s.

When are they finally gonna fire Billy from the encapsulation line I wonder.

Thats 5/100 or so cards I have btw, or roughly 5%

I think you’ve missed my point. OP has stated on a binding agreement that the ungraded value was <$500.

Let’s imagine for a second that the card was heavily damaged, would they be happy to accept <$500 compensation?

That’s super unlucky mate, my rate has been less than 0.01%

Hmm, not sure what you thought I was trying to say, but my point was basically to say that in his specific scenario and based on the fee schedule, he’s screwed either way. In fact, he explained it quite clearly:
"If I insured for PSA 10 they could still say it was PSA 9 worthy and no compensation.

If I insured for PSA 9, well that is exactly what I got so no compensation."
So declaring whatever value would have done literally nothing in his scenario because he will never get the PSA 10 compensation. So my question, which was not rhetorical, but more of a curiosity, based on his scenario there’s literally no way of getting compensation.

Now onto your point, yes he did undervalue the card, and I completely agree with you that 500$ compensation is probably not enough if his grade was a PSA 9 and suddenly it got creased during grading and became a PSA 4 or something. My question was more tailored towards the accountability of PSA since yes, you can pay more for a higher ungraded value, but would PSA compensate you if it gets damaged? My questions are more concerns about how PSA grading/insurance will work since I am planning to submit my first submission soon.

Edit: I just noticed Joetehman makes the exact point that I was trying to make, but much clearer. Spinch did undervalue the charizard, but like you said, the binding agreement is on the ungraded value. I may think the charizard is worth 30k and PSA 10 worthy but at the end of the day, PSA determines the grade so if they damage the charizard, what compensation should they be giving? An ungraded charizard has an insane range in quality and the price differs dramatically.

Correct!

The issue stems from being able to prove PSA damaged your card. From there you can then discuss options.

Of the 4 cards of my own I know have been damaged by PSA, all 4 I could prove and all 4 were professionally dealt with by PSA.

Again whilst I sympathise with OP because we all have an emotional attachment to our cards, if I’m making a potential 10-20k gamble, I’m making sure my odds are as good as can be.

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That’s good to hear!

I guess I’ll make a thread asking for advice from the community before doing a proper submission to minimize risk :blush:

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Great idea mate. Insane amount of ‘corporate knowledge’ here :wink:

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They wouldn’t dare dent one of mine :smirk:

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I completely feel for you on this one. same EXACT thing happened to me and I am the member where they told me they could go back and view the tapes to see if it was damaged. basically I had the same card as you that I thought for sure was a 10. I inspect my cards VERY carefully with a jewelers magnifying glass as well as bright white light and I did not see anything wrong with it. the moment I got it back as a 9 I put it under my same light and within 2 seconds I saw very obvious scratching on the card right away. now how could I see that so fast when it was sealed in a case and I wasn’t able to see it at all when it was raw?? absolute BS. so I called Psa thats when they told me they can view the tapes for me if I send the card in for damage review. so I did I sent it back paid $100 for shipping back to them for damage review. basically I waited and waited calling every two-three weeks wanting to speak to the manager and every time she was busy and that she would get back to me but of course she never did. her name is Stephanie. so finally after waiting ATLEAST 2-3 months I called and finally got her in office. I asked her if they reviewed the tapes and she just said uhh yeah basically sounding like they didn’t do anything. she said we didn’t see any evidence of the card being damaged in the grading process. at that point I was sick of it and just gave up and told them just ship it back to me. funny thing is if I never called I probably would still be waiting on my card lol! but yeah anyway point is things like this happen I have submitted a lot of cards and of course the most valuable card I ever had submitted AND I shipped it super express 2 day turn around is the one this happens to. I find it ironic that out of all my cards this is the only problem I have ever had and now the same situation with you? seems weird it happens on these valuable cards worth atlas 20k right? I learned to live with it and yeah maybe I lost 15k maybe I didn’t no one will ever know :blush:

Sorry this had to happen to you Spinch. At the very least it is a 9 and nothing worse.
Well if i ever come across a gem mint holy grail, i will just submit it through Scott. PSA can do Scott dirty right! :wink:

As with me, they wouldn’t dare damage one of Scott’s submissions💪

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You could receive an e-mail from PSA with one of their employees taking a shit on your card and they wouldn’t take responsibility for it.

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Just out of curiosity, do the people saying that PSA won’t do anything have any experience with actually trying to get PSA to fix a mistake?

In the context of this situation I don’t think PSA will do anything, due to the underdeclaired item. I’m just curious if others are basing their decision on preconceived notions or actual experience.

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Getting them to admit values of cards, especially niche stuff with few sales is akin to pulling teeth. In terms of them damaging a card at a declared value is one thing, buying a damaged card however and getting your money back from PSA fucking up is entirely different.

I don’t like having to front a bunch of money just to go via their review process either.

Experience

Heeeey haven’t seen you posting in a while

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That’s actually insane. I’d have started a riot if they did that to my Blastoise, which I paid $17 to grade under a collector’s special. Idiots, conflict of interest and potential legal trouble is not worth an extra $150 bucks.

Whilst my opinion is that PSA shouldn’t be looking at values too closely, people shouldn’t be actively defying their policy either.

Not sure what legal trouble you are referring to though…

I can see a problem legally. PSA would have to justify in court the value and they use exclusively eBay even though they say they use others(not true). Well there’s other venues all over the world you can deal with that would be different. Millions of private transactions have taken place. Trades have taken place. All these could point to different amount.
Ebay final numbers can be manipulated ie; I could list a 1000 Card for 100 for you to buy two three times. You hit it right away now the eBay market would show 100. You can do that in reverse too.
I may have bought the card in 1999 when it was 100. Now in 2018 I trade at that value.
My point is, it is a tangled web that could be strongly fought out in court,

What proof did you show them that they accepted? It would be good to know what proof they require if cards get damaged at PSA.