Any news?
No, Still waiting on a return label to be sent to me.
The customer service rep that I spoke with is the only rep they have until tomorrow. So Iām sure she has a full plate of things to do since sheās been the only rep since Thursday.
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@swolepoke ,I guess if you had to pay ācost to slab based on value after grading?ā They KNOW how much this screws you over! 
hopefully they pay accordingly .
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Hell yes! Really glad to hear this, was pretty shocking before hand
Im really curious on whats happening 
!
If itās just a smudge Iām sure a little elbow grease and windex will take care of it. A nice reslab and good as new.
Very recently psa has changed YuGiOh slabs to PokĆ©mon style, where the plastic film on the back of the card is now removed and the free space around the card is reduced. But the cards often now rattle in the case a bit, just like PokĆ©mon slabs. Not a huge fan of this change but it is what it isā¦
Update!
Card went out today! Itāll be going in on a 10 day reholder (courtesy of PSA) where they will look over the card and let me know their opinion on the matter!
See you all back in 2-3 weeks!
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fixed
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Was contacted today with the following just a few minutes ago;
*āHi Jeremy!
Good afternoon. Iām sorry I didnāt get to you yesterday, I was out sick 
But I did get your card taken care of today 
There was some debris on the inside of the holder, your card is okay! I got it in a new, clean holder and I took it by our head grader twice to make sure!
I just left it with the shippers, so it should ship out today or tomorrow.
Let me know if you have any additional questions!ā*______________________________________________________________________
Not exactly sure how to feel about this since I wasnāt given that much detail on the entire scenario. When I had it in hand, it looked a lot worse than some ādebrisā.
Not exactly sure what to do with this information this point forward. Guess Iāll just have to take it for what is it is, and be happy the card is coming back how I sent it.
EDIT: And who is this mystertious āHead Graderā thatās always spoken of. Everytime thereās an issue itās ran by him/her, and Iāve never seen a positive outcome with them.
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I agree, did not look like debri. But lets pray it is and that the card is fine!
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Head Grader is King of Billies
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Rep - āQuick, google a way to clean the card!ā
Mysterious head grader - āSomething here about windex on these forumsā
Rep - āDO IT!ā
All taken care of sir, it was just a piece of debris.
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āHead Graderā - AKA a coin that decides heads = favourable result, tails = a negative result
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Thatās great and I hope it looks how it used to now. Wish they would have explained what they discovered when reviewing the footage like they said they were going to.
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Send the debris to our boy bear and heāll analyze it. What? You didnāt ask for the debris back???
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Hi Jeremy!
Weāre part of the team that oversees the PSA head graders program. We would like to apologize for this mistake, even though it was barely noticeable and maybe even a result of a slight overreaction on your part. Regardless, sometimes our team members have to eat lunch while they grade cards in order to ensure that all orders are received and shipped out in a timely 6-7 months.
Please hesitate to contact our customer services department if you have any additional questions, thank you!
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