PSA & Rent-Seeking

TL;DR: PSA’s fee schedule is a percentage of your card’s value dressed up as a service menu, and they get away with it because none of us can individually afford to stop paying it.

To those unaware, economic rent is the slice of a price you collect because of your position instead of your product/service. That is, margin above cost that competition would normally eat. Rent-seeking is spending resources to build and defend that position instead of improving the underlying product/service. The rest of this post is checking whether PSA’s current policies fall into this practice, which is widely considered both immoral and harmful to market efficiency.

This started because I was pricing out my first proper grading order ever (as an europoor submitter, the math was extra ugly), and the fee table which initially confused the heck out of me finally clicked. Basically, you run each tier as a percent of its insured ceiling: $79.99/$1,500 = 5.3%. $149/$2,500 = 6%. $349/$5,000 = 7%. $999/$25k = 4%, so the same slice range of 4-7% all the way up. The physical service is identical at every rung, which includes the same graders, same seconds under the zoom, and the same plastic slabs. So what does the extra $900 between Regular and Premium actually buy you as a consumer, you might ask?

The standard defense by PSA and its apologists is insurance and liability, and sure, if a $25k card is lost, they owe more than on a $500 one. But PSA sells pure value-proportional coverage on their own EU portal: return insurance is €1.20 per €100. Their revealed price for “cover this cardboard” is 1.2%; the tier ladder runs 4-7%. Maybe there’s overhead I’m not seeing, but until someone shows it, those extra 3-6 points are the rent.

Ofc, this gets much worse. The so-called “PSA Guarantee” (which the whole peace-of-mind story leans on) says the following in their terms, section 13: “the Guarantee does not apply to, and cannot be utilized by, the original submitter.” The person paying the value-scaled fee is the one person contractually barred from using the guarantee (they even reserve the right to background-check whether a claimant is connected to you). And the ratchet only turns one way, because they determine your card’s value themselves (“in our sole discretion,” “by any means as we may determine”, actual T&C language), and can bump your tier “at any point in the process,” and you pre-authorize charges up to $500 without notice. Oh, and if your card comes back worth less than your tier? No clause for that, of course… An insurer that only ever re-rates in its own favor is not doing insurance. But hey, maybe I’m the one taking crazy pills here? None of this is new, which is the really bewildering part to me given the lack of outrage, especially in this forum.

What is actually happening, in my opinion, is that the prices are set by what they can get away with, not by what things cost. If someone is selling a $25,000 card, the calculus is simple: “we can probably get away with charging $1,000 because they’re still making money anyway and there aren’t competing services with the same recognition.” The obvious comeback here is to switch grading companies like CGC or TAG. But as we all know, that’s a trap, since the same card in the same condition in another slab returns ~5-10% less on modern and 20-37% less on vintage, so switching grading companies will cost any individual seller more than the fee does. Everyone knows it, and everyone submits anyway. This is the same reason Elsevier charges $100 for a PDF that costs cents to host, because nobody can afford to be first to leave, which is a classic coordination problem, as markets are bad at repricing standards.

Meanwhile the behavior by PSA tells you what the fee is actually for. We have seen two price increases in 13 months, then in June they paused the four cheapest tiers entirely while sitting on a 10M+ card backlog. Raising prices while rationing access only works when customers have no exit. And roughly 4 of every 5 cards graded anywhere now flow to one owner, since the parent company bought SGC (2024) and then Beckett (Dec 2025). The same owner holds the eBay vault, preferred-grader status on eBay, and Card Ladder, i.e. the comps database feeding the “any means” by which they value your card. That’s the “seeking” half of rent-seeking btw, where a company facing a record queue is spending on owning the toll booth, not on widening the road. As is mentioned in another thread, there is also an antitrust class action and a congressman asking the FTC to look at exactly this, so it’s not just “salt”.

To those whose defense is “high fees and paused tiers are bullish for my existing slabs” I’d ask you to notice what you’re really saying here. If the fee bought grading work, its size wouldn’t pump your slabs. It pumps them because it’s a gate.

So, scoring PSA against the definition from the top. Margin above cost, held by position: 1.2% insurance vs a 4-7% ladder, check. Resources spent entrenching the position instead of improving the product: SGC, Beckett, the vault and the comps database, bought while the queue passed 10M cards, check. None of this requires PSA to be cartoon villains by the way. Rent-seeking is just what a standard-setter drifts into once nobody can leave, which is exactly why it won’t fix itself or with time.

And to be clear about what an ad valorem fee on a network we collectively built means, it’s essentially a royalty on the hobby’s appreciation. PSA doesn’t need to own a single card to be long on your collection, because the skim is collected at the gate, and it grows with your gains. The efficiency cost isn’t abstract either, because with the cheap tiers paused, anything worth a few couple hundred bucks is priced out of authentication entirely, so that whole corner of the market stays raw, illiquid, and fake-prone.

I’m not anti-grading. I want to start (or continue) submitting like everyone else, but that’s the whole problem. Until something breaks the coordination lock (the courts, the FTC, or a trust shock they can’t grade their way out of), the only margin you control is your own: declaring low, grading very selectively, and keeping the rest raw.

I mean, think about what we’re all agreeing to here if we switch the example to real estate. You hire a builder at an agreed price, and three months later he won’t hand over the keys until you pay a bigger bill, because he has decided, “in his sole discretion, by any means,” that your house is worth more now than when you signed. And if the neighborhood had tanked instead? The contract has no clause for that direction. That’s the deal every submitter signs today.

So my questions to all of you are: at what % of card value does the fee stop being “cost of doing business” for you? 10%? 20%? 30%? And what mechanism, if any, do you think is preventing PSA from slowly raising that fee until it reaches your red line?

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I still don’t get the rent-seeking definition, but that’s beside the point. Correct me if I’m wrong, but I believe insurance costs handle the insurance of the item in the mail, as well is any kind of errors while in their possession. To me it makes sense that it is more than the standard one-way mailing insurance (typically 1-2% of value for us plebs). The higher costs also come with another benefit, a faster turnaround time (you really do get screwed on this if you chose to undervalue, e.g. bulk-tier submit expensive cards). Upcharges should have their own fee-structure if you ask me… (man I remember a time people were happy to get e-mails about upcharges)

All of this is public knowledge, by grading you agree to this structure. So it’s not really like a builder raising the bill afterwards, if you knew the chance and fees before signing the contract. You also can’t live in a PSA-slab. There’s a reason for stricter regulation in one market than the other.

To use another of your analogies, I think the opening of new grading locations is like creating new lanes, instead of merely reinforcing the toll booth with new features. How do the new locations opening in Texas and Europe fit into your picture?

This seems to still be a different assumption on the fees than what psa has claimed. It doesnt feel like this discussion is in good faith with lack of factual details.

PSA can do whatever they want and nothing will change.

PSA kills someone-> boy I sure do hope the new person in charge changes things

PSA steals 10s of millions of dollars in cards-> boy I sure do hope whatever is in charge next changes things

PSA charges $1,000 for bulk tier → boy I sure hope someone will buy this $2,000 bulk card

Nothing changes and nothing ever will. PSA can’t go backward with their prices because they already know that people will pay them. You have to p(l)ay to win unfortunately, and those who play the PSA game won’t stop.

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I think the “we figure it out after grading” is both a conflict of interest and an extremely opaque business practice. Probably the worst thing they do in my opinion. I get the justification for more value = more insurance cost but there’s no reason the cost can’t be both transparent and up-front.

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PSA is attempting to be a grading company and an insurance company that guarantees coverage permanently via the Grade Guarantee. Upcharges supposedly cover possibly higher insurance payouts if the Grade Guarantee is trigged in the future. Due to inflation and market forces, these future payouts could be (and have been) sizable. Unfortunately, PSA’s Grade Guarantee has many loopholes that nullify the coverage.

I don’t think any consumer likes surprise billing. Healthcare in the U.S. is notorious for surprise billing, and laws have been passed to prevent it and protect consumers.

Sadly, PSA has no incentive to remove this practice. It is highly profitable for them (very few cards go through the Guarantee) and their business has record demand. Maybe increased market competition (lol, goodbye competition from BGS and SGC) and shifting consumer behavior would make them rethink this policy, but until then, it’s something that we have to stomach for the added aftermarket premium.

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they are prolly moreso to cover grades they gave in the past (aka “old certs”), during the time in which they were handing out 10s like candy :rofl:

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The upcharge value after grading is probably the only real issue I have with the way that PSA grades cards and runs their business. It’s the most easily abuseable way to inflate revenue whether that be through direct means (Someone high up demands they do flimflammery to increase profit) or indirect means (Much more insidious policy-related internal rules that guide how graders get trained and how operations are streamlined).

It sucks for everybody but PSA, there is no benefit to the consumer whatsoever. Other companies don’t do it either, so it isn’t industry standard. I think someone somewhere along the way got tired of PSA not getting a slice of the resale value of their service once a card had the encapsulation and now it brings in so much dough they’ll never get rid of it.

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The mail-insurance theory doesn’t really work based on PSA’s own words. Shipping TO them is explicitly your problem (“Customers are responsible for insuring their packages when shipping their items to PSA” — their FAQ, and T&C §5 puts “all loss, damage, theft” on you). Shipping BACK is a separate line you also pay, scaled by declared value — $19.99 to $139.99 for 1-4 cards, insurance included. So the 4-7% ladder doesn’t buy transit insurance in either direction, instead that’s billed on top. What’s left is liability while the card sits in their building, plus a Guarantee that §13 says I can’t use.

I agree with your turnaround point, and the estimates are real (40-50 business days at Regular vs 5-7 at Premium). But speed-pricing fails a simple test, where if you try to buy the slow lane for a $20k card, you can’t. The FAQ makes paying for the “accurate Service Level” a condition of them finishing the job at all. If the ladder priced speed, patient people with expensive cards could pay $80 and wait. That option doesn’t exist, because value, not speed, is what’s being priced. And when they upcharge you after grading, you get the higher bill, not the faster service. As far as anyone has documented, your card already waited in the queue you originally bought.

“You agreed to it, it’s public knowledge” well, sure, and every toll is consensual once there’s no other road. Posted prices are what make it a toll rather than a scam. Rent-seeking was never an accusation of fraud, but it is an accusation of structure. Same for the regulation quip: houses got regulated off surprise-billing and closing-cost rules because consumers were captive. Grading has no regulator, which is probably why a one-way “sole discretion” clause is still around with millions of customers.

On Texas and Europe, yes I agree. But notice they widened the road while raising prices twice and pausing the four cheapest tiers. Competitive firms expand capacity to cut prices and fill lanes, whereas monopolists expand capacity to collect more toll. So here’s my falsifiable bet: if Frankfurt launches with genuinely cheap public EU tiers, I’ll come back and edit the OP to say so. And btw “upcharges should have their own fee structure”, I think we agree on more than you think, because that sentence alone is half my post lol

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Happy to fix any number that’s wrong, but which one is it? The 4-7% ladder is arithmetic on PSA’s own service page. The upcharge, “sole discretion,” and $500 pre-authorization language is quoted verbatim from their T&C (§2, §16). The submitter exclusion is Guarantee §13. The 1.2% insurance rate is their own EU portal. The tier pause is their own announcement. If one of those is “a different assumption than what PSA has claimed”, please be more precise so I can fix it.

the maddening part is that the transparent version already exists inside their own ecosystem, twice. Their postage page prices insurance as a clean separate line ($19.99-$139.99 by declared value for the return leg, so inbound is officially your problem per T&C §5). And Beckett, which the same parent now owns, prices by turnaround with declared value acting only as a liability cap, so no value ladder at all. So “more value = more insurance cost” can be an itemized line plus a cap, today, using templates they already run. If they were to add a published FMV formula (say, 90-day median of sold comps at the assigned grade, printed on the invoice), then I’d wager the conflict of interest ends overnight. Whether they’d ever publish that formula is a pretty good test of what the opacity is for…

And, everyone still uses them

Until that changes, they can, and will most certainly do what they want. I’m sitting back like, where’s the limit on both the consumer end, and, what they will charge. OR, it doesn’t matter because they just are him. As we’ve all heard, PSA is the standard but when you get into the weeds, what standards are we speaking of?

Wild times out here.

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Honestly, they can take as much as they want from me so long as I’m making money grading with PSA compared to their closest competitor. PSA’s liquidity ecosystem is unmatched. I can sell every PSA slab I own at 85% of card ladder value in 5 minutes if I wanted to. The secondary market lends stability to the PSA ecosystem in a way no other grading company enjoys. This is the real value of their moat, and unfortunately true collectors are forced to grade in this ecosystem without realizing the benefits businesses do.

PSA will continue to push the prices of the service until they find a breakeven point between maximizing profit without damaging the value of their ecosystem. The more prices of cards increase, the more room they have to do this.

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If they get rid of upcharges then I hope everyone is ready for a standard $50/slab for value bulk, $75 for value tiers. Do I like surprise upcharges? No. Do I think they are fair for the consumer? Not really. BUT we have all known about how they price grading for a long time, and yet the ones upset are the ones that have been playing this game with PSA for a long time. If you didn’t like getting shafted the first time, why are you going back multiple times a year to get shafted again?

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With psa you get more than just the shaft :wink:.

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:prayer_beads: :folded_hands: :man_genie:

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