Hi experts, have you had much experience selling to China from the US? Today, one of my sets sold to a brand new buyer who is new on eBay, and this is his/her first purchase (in other words, no positive or negative history). The name is in Chinese (which I can’t read), and the shipping label is entirely in Chinese (except the word “CHINA” and what appears to be a zip code). What to do? The buyer paid in full. On the one hand, this may be a fully legitimate buyer. On the other hand, can this be some sort of scam? Please let me know your thoughts. Best,
China is one of the few countries I block. Their inbound shipping is terrible; they don’t track packages. I would only ship Express if I had to ship to China.
Here is a list of countries that live in 2019 and track their packages:
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Thank you. This is very helpful. Best,
I’ve shipped a few lately with that identical label. No problems with those.
Thank you. When you shipped to China, did you also buy insurance to protect against loss of package during shipment? Is that sufficient to protect you?
Depends on the value.
$350 … I am not that big a deal 
Postage within China is incredible - best tracking I’ve ever seen and there are so many courier services to choose from. You can see the truck, then motorbike truck moving in real time on your phone.
International postage, however, is absolute shite once it gets here. It is handled by China Post, rather than private couriers. China Post is awful. Tracking often just stops at ‘departed USA’.
My recent PSA returns from Charlie just straight up disappeared.
My advice:
Make sure their phone number is very prominently displayed on the package.
When they say item didn’t arrive, tell them to go to their post office to check, as international packages often just get dumped behind the counter.
If it’s sth very valuable, FedEx etc is the way to go.
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I’d just charge a little more for international, then insure for those amounts.
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Worst nightmare!! Any chance they will eventually show up?!
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Ended up canceling the transaction and refunding the buyer. Worst nightmare is when someone gets the cards and claims they never received it, and as a seller, you can never prove it either ways without tracking. Then I lose the cards and on top, would have to refund the original transaction. Just not worth the hassle.
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Fingers crossed…been two months now…