eBay launches “Authenticity Guarantee” service

@mjs61290, we are on the same page about authenticating authenticated cards. It would be nothing more than a middle man service and a waste of time. Maybe a higher threshold would make some sense. But yes, I agree doing this for graded cards at $250 is a joke.

So this only applies to cards bought and sold within the US? Guess as with most updates it doesn’t apply to me as a Canadian. Also the overall details seem really vague. I feel like they have hinted that they will encapsulate it without outright saying it? What happens to cards that have already been graded?

Also as for seller protection I understand the general fear of being scammed but for me personally the rate of any kind scamming buyers I encounter is a fraction of a percent, maybe 0.1%. As with what others have been saying I have just been struggling to see the demand for this service and I am also struggling to understand the details.

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Just as a quick counterpoint, I think the perception/fear that you could be scammed on ebay is more relevant to the way people behave than the actual reality of the numbers. And yeah, this seems to be American only; I imagine paying for shipping twice in Canada makes it makes it not worth it, unfortunately.

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You will have to wait a couple of weeks to recieve your cards?!

*laughs in Australian*

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Whole thing is probably just preempting a vault service the more I think about it. Maybe not though.

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Called CGC to speak to someone about this to get more info and of course they didn’t know anything about it. Best they could tell me to do was to send them an email and HOPEFULLY someone can reach out to me…

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For those suggesting it would be better/fine if it turned out to be an optional service for buyers, do you not foresee that there would need to be a deterrent to declining the service? Ie eBay could reduce or remove buyer protection if a buyer chose to purchase without the service only to discover the card was fake, and the buyer would be up a certain creek without a paddle.

I get a seller could choose to sell without it if it were optional, and may even attract buyers as a result of that, but I feel it would need to be mandatory for buyers as I can’t see why eBay wouldn’t incentivise it so.

But, as others have said, I can see it leading to loopholes like off-system closing of deals and eBay instead becomes an ads page, and/or “lot/bundle” listings where 99.9% value is in one of the three+ cards.

Just popping into say that yes there is a full dedicated team for this operation, and the per card process time is significantly lower than a lot of you probably think it will be.

how u know dis? sus

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as much as if there is a full dedicated team for it. are they experts? will they check every slab and determine if its real or fake? do they actually know the cards if its sports,pokemon,mtg,yugioh etc etc? those are the questions

Would you be able to link which data point 1 refers to. I see the frequent fake charizards and presumed that they were the most faked cards as they’re so recognisable. I’d be very interested to know which are the ones you have to be vigilant about.

I waited a few days to express any sentiments about it and I wanted to read more of what people had to say before I drew a conclusion here. But this is basically where I’ve landed:

  1. This introduces a form of seller protection eBay has never had where they verify your shipments and absolve you of any vulnerability. This is good.

  2. This is going to make buying or selling Pokémon cards on eBay more expensive right after the new tax rules went into place, which is bad. Depending on who you are the attractiveness of buying and selling on eBay may be affected by what equates to back to back cost increases.

  3. I am still worried about turnaround time. I’m the kind of person who always pays for priority shipping to get my stuff as soon as possible. I often buy things based on how close the seller is to me. I really do not like the idea of having to wait weeks or a month or who knows how long to receive my purchase. This is the most personal of the problems but it’s still something that matters to me.

  4. I’m not sure how I feel about the process being mandatory. As a buyer for a lot of my purchases I know I would not need this. It will be frustrating to have to adhere to it.

Addendum: I’m actually more afraid of fake slabs than I am fake cards.

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This might ends up being like the “CAC sticker” for coin grading. At first, everyone resist the idea of CAC sticker. Soon, all US coins that do not have CAC sticker end up selling less, because there must be “some reasons” owners don’t dare to go for CAC.

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this si treu but we have an authentication service in the form of grading. We grade in the first plac ein order to authenticate and give legitimacy to the card. The last thing I want is to wait 2 months to get it “authenticated” then send it for another 6 months to get graded. Just give me the option to buy it and ill take the fall grading it if it’s fake like everyone has done for 15-20 years now.

I mean, Ebay are paying for it. If nothing else, that’s because this is a move that benefits them more than it does us.

I don’t think they really care if we like it or not.

It probably wont be free forever. pages.ebay.com/authenticity-guarantee-tradingcards/

Check the very end

"Will I be charged a fee for Authenticity Guarantee?

No. Through the Authenticity Guarantee service, eBay covers the cost of authentication and tracked shipping from the authentication facility to you for a limited time."

As a seller I really like the idea of this whole thing, but the more I read into the page, the more I see there are some holes that could cause issues. Being able to return because of damage in transit and the “authenticator” determining matching condition stick out, but there are some others I need to read into more.

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Looking better for the service to be honest, these seller protections are good. Whether they work out in practice, we’ll have to see. Some important things from eBay’s Seller FAQ:

Can buyers return items purchased with Authenticity Guarantee?
Buyers can return an item if you accept returns, as stated in the listing, and the return takes place within your return window. If you do not accept returns, the item will be final sale and not eligible for returns unless the buyer files a return request within three calendar days of delivery as stated in the eBay Money Back Guarantee policy.

What will happen if my item is damaged or lost while in possession of the authenticator?
In the unlikely event your item is lost or damaged while in possession of the authentication facility, eBay will cover such loss or damage of the item.

What will happen if my item is damaged or lost in transit when the authenticator ships it to the buyer?
In the unlikely event, your item is lost in transit, eBay will cover such loss of the item. In the unlikely event, your item is damaged, the buyer can open a return with “arrived damaged” as the return reason, and after careful review, eBay will refund the buyer as appropriate.

What automated protections does eBay have for sellers?
We have automated protections for sellers who send their items to the authenticator within their stated handling time. Once the item goes through inspection and is sent to the buyer, you are fully protected against any negative or neutral feedback. The Item Not Received cases will be removed from the Service Metrics dashboard before the next evaluation cycle. Should an Item Not Received case be closed and a refund issued to the buyer, you will not be responsible for that refund as long as eBay has tracking information confirming delivery to the authenticator, which can be found in the View Order Details.

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CAC is identifying a “superior” example for a grade though, correct? Not an additional authentication? It would be difficult to authenticate an authentication here, as I’m presuming that the slabs that are “good” will just come back in a team bag with a note saying they’re good, or maybe a sticker on the team bag. Nothing that would be affixed to the slab, like CAC stickers are.

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Not a bad idea in general, but I’m not a fan of it being mandatory especially since they’re planning it for 250$+ value cards too later on. Would have been a great addition if it was optional so both the seller and buyer could choose whether they want the added protection when buying/selling ungraded cards.

agreed. If this was more of a case of pay 10$ for the extra service if you really feel like it but mot mandatory then I would be a fan. $10 is just an arbitrary number but nevertheless, the service would be there for those who wanted the extra security

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