Thank you and all. I’m going to call right when work is finished!
Was worried I was gonna get slammed on the forum but thanks for proving those worries wrong!
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I had a similar issue with PayPal recently. They wanted the same info as @mthursty mentioned. I sent over as much documentation as I could and a few sentences about the items I didn’t have receipts for that I purchased years ago. They removed the limitations in about 12 hours.
Also, eBay did the same thing to me except it was a complete ban on selling anything on their websites (all regions). They wanted distributor information, my passport, purchase documents for my house (shipping address) credit cards statements, itemized receipts for EVERY item on my store including singles. Basically an identity theft starter kit. It was a nightmare. And on top of that they took 2 and a half weeks to review my case despite numerous phone calls and “help” chats to try to get an answer.
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This is completely normal. I had to do this couple weeks ago after the total amount of money I received on my PayPal passed 1800 € (I’ve been using PayPal for 10 years so that took a while lol!). I had to send them proof of my identity and that my home address is accurate so I had to send them a copy of my password and documentation from my bank that showed my home address and that it was the same as the one I use on PayPal. I sent them and after that there was no confirmation or anything but everything went back to normal so I guess they accepted it.
(I guess your situation here is different though, I never had to give any proof of sales and they didn’t freeze my abilities to send and receive money at any point)
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