# Package is lost and seller only wants to refund half? **URL:** \ **Category:** General\ **Created:** [June 5, 2020, 9:22pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880 "2020-06-05T21:22:48Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![vlouted](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/vlouted/32/244_2.png) [@vlouted](https://www.elitefourum.com/u/vlouted)\ **Post date:** [June 5, 2020, 9:22pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/1 "2020-06-05T21:22:48Z")
so about a month ago i bought a card for 1400 and he sent it through one day delivery. and now it’s officially lost he wants to refund half?? i don’t feel like i should only get half since it is the sellers responsibility. lmk what u guys think thanks ---
**Author:** ![justmatt](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/justmatt/32/846_2.png) [@justmatt](https://www.elitefourum.com/u/justmatt)\ **Post date:** [June 5, 2020, 9:25pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/2 "2020-06-05T21:25:56Z")
If its lost, you will get a full refund. If its through ebay you have coverage, and then you have paypal who will also cover you for 180 days if the seller cannot provide proof of delivery. How was it purchased? ---
**Author:** ![zorloth](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/zorloth/32/1561_2.png) [@zorloth](https://www.elitefourum.com/u/zorloth)\ **Post date:** [June 5, 2020, 9:28pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/3 "2020-06-05T21:28:51Z")
This is on eBay? You’ll get a full refund. I say this as a seller who recently had to refund someone almost $1k because a card had several weeks of stalled tracking. Open a case and escalate it when you can, and eBay will have your back. ---
**Author:** ![alovell](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/alovell/32/939_2.png) [@alovell](https://www.elitefourum.com/u/alovell)\ **Post date:** [June 5, 2020, 9:36pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/4 "2020-06-05T21:36:35Z")
If you take a half refund the case will be closed. Open a case if it is actually lost (give due time if this is an international transaction) so that you will be protected. It sucks for the seller but that’s how it works. Seller is responsible for your package getting to your house, if not ebay is going to have your back 99.9% of the time ---
**Author:** ![microgypsy](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/microgypsy/32/1242_2.png) [@microgypsy](https://www.elitefourum.com/u/microgypsy)\ **Post date:** [June 5, 2020, 9:53pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/5 "2020-06-05T21:53:45Z")
Imagine he gets full refound and card arrives in next few days? ---
**Author:** ![traineramy](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/traineramy/32/132565_2.png) [@traineramy](https://www.elitefourum.com/u/traineramy)\ **Post date:** [June 5, 2020, 9:56pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/6 "2020-06-05T21:56:40Z")
Do not take a half refund. Refuse and escalate. You paid money and received nothing. It is now the seller’s responsibility to get their money back through insurance ---
**Author:** ![sherbert13](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/sherbert13/32/26548_2.png) [@sherbert13](https://www.elitefourum.com/u/sherbert13)\ **Post date:** [June 5, 2020, 9:57pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/7 "2020-06-05T21:57:20Z")
> [@microgypsy](#): > > Imagine he gets full refound and card arrives in next few days? If this shows on the tracking i believe the seller can contact ebay to get the refund reimbursed ---
**Author:** ![smpratte](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/smpratte/32/79511_2.png) [@smpratte](https://www.elitefourum.com/u/smpratte)\ **Post date:** [June 5, 2020, 9:59pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/8 "2020-06-05T21:59:36Z")
> [@vlouted](#): > > so about a month ago i bought a card for 1400 and he sent it through one day delivery. and now it’s officially lost he wants to refund half?? i don’t feel like i should only get half since it is the sellers responsibility. lmk what u guys think thanks What are the details? Was it domestic? Insured? If international was it underdeclared? If it’s through eBay you are 100% protected as a buyer. ---
**Author:** ![Cerulean](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/cerulean/32/672_2.png) [@Cerulean](https://www.elitefourum.com/u/Cerulean)\ **Post date:** [June 5, 2020, 10:00pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/9 "2020-06-05T22:00:38Z")
The post office strikes again. ---
**Author:** ![vlouted](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/vlouted/32/244_2.png) [@vlouted](https://www.elitefourum.com/u/vlouted)\ **Post date:** [June 5, 2020, 10:02pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/10 "2020-06-05T22:02:26Z")
> [@zorloth](#): > > This is on eBay? You’ll get a full refund. I say this as a seller who recently had to refund someone almost $1k because a card had several weeks of stalled tracking. Open a case and escalate it when you can, and eBay will have your back. no this was through paypal ff ---
**Author:** ![vlouted](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/vlouted/32/244_2.png) [@vlouted](https://www.elitefourum.com/u/vlouted)\ **Post date:** [June 5, 2020, 10:03pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/11 "2020-06-05T22:03:17Z")
> [@smpratte](#): > > > [@vlouted](#): > > > > so about a month ago i bought a card for 1400 and he sent it through one day delivery. and now it’s officially lost he wants to refund half?? i don’t feel like i should only get half since it is the sellers responsibility. lmk what u guys think thanks > > What are the details? Was it domestic? Insured? If international was it underdeclared? > > If it’s through eBay you are 100% protected as a buyer. it was domestic, not insured, and i’m not too sure 🙁 ---
**Author:** ![sherbert13](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/sherbert13/32/26548_2.png) [@sherbert13](https://www.elitefourum.com/u/sherbert13)\ **Post date:** [June 5, 2020, 10:03pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/12 "2020-06-05T22:03:19Z")
> [@vlouted](#): > > > [@zorloth](#): > > > > This is on eBay? You’ll get a full refund. I say this as a seller who recently had to refund someone almost $1k because a card had several weeks of stalled tracking. Open a case and escalate it when you can, and eBay will have your back. > > no this was through paypal f&f Oh dear ---
**Author:** ![vlouted](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/vlouted/32/244_2.png) [@vlouted](https://www.elitefourum.com/u/vlouted)\ **Post date:** [June 5, 2020, 10:04pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/13 "2020-06-05T22:04:34Z")
> [@alovell](#): > > If you take a half refund the case will be closed. Open a case if it is actually lost (give due time if this is an international transaction) so that you will be protected. It sucks for the seller but that’s how it works. Seller is responsible for your package getting to your house, if not ebay is going to have your back 99.9% of the time we have opened a case few weeks back and no response. ---
**Author:** ![Cerulean](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/cerulean/32/672_2.png) [@Cerulean](https://www.elitefourum.com/u/Cerulean)\ **Post date:** [June 5, 2020, 10:04pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/14 "2020-06-05T22:04:59Z")
> [@vlouted](#): > > > [@zorloth](#): > > > > This is on eBay? You’ll get a full refund. I say this as a seller who recently had to refund someone almost $1k because a card had several weeks of stalled tracking. Open a case and escalate it when you can, and eBay will have your back. > > no this was through paypal f&f Someone can correct me if I’m wrong, but if this was through F&F, I’m pretty sure you’re SOL unless the seller complies. ---
**Author:** ![sherbert13](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/sherbert13/32/26548_2.png) [@sherbert13](https://www.elitefourum.com/u/sherbert13)\ **Post date:** [June 5, 2020, 10:05pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/15 "2020-06-05T22:05:08Z")
> [@vlouted](#): > > > [@smpratte](#): > > > > What are the details? Was it domestic? Insured? If international was it underdeclared? > > > > If it’s through eBay you are 100% protected as a buyer. > > it was domestic, not insured, and i’m not too sure 🙁 Did you ask for it to under declared for import reasons? ---
**Author:** ![modestmudkip](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/modestmudkip/32/1477_2.png) [@modestmudkip](https://www.elitefourum.com/u/modestmudkip)\ **Post date:** [June 5, 2020, 10:05pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/16 "2020-06-05T22:05:14Z")
> [@sherbert13](#): > > > [@vlouted](#): > > > > no this was through paypal f&f > > Oh dear did you at least insure the package? ---
**Author:** ![modestmudkip](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/modestmudkip/32/1477_2.png) [@modestmudkip](https://www.elitefourum.com/u/modestmudkip)\ **Post date:** [June 5, 2020, 10:06pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/17 "2020-06-05T22:06:15Z")
I think the postal service could help you out even if paypal wont with ff, so long as the package was insured to some degree ---
**Author:** ![sherbert13](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/sherbert13/32/26548_2.png) [@sherbert13](https://www.elitefourum.com/u/sherbert13)\ **Post date:** [June 5, 2020, 10:06pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/18 "2020-06-05T22:06:39Z")
> [@vlouted](#): > > > [@smpratte](#): > > > > What are the details? Was it domestic? Insured? If international was it underdeclared? > > > > If it’s through eBay you are 100% protected as a buyer. > > it was domestic, not insured, and i’m not too sure 🙁 Sorry just read it was domestic. Why wasn’t it insured? To save on postage costs? ---
**Author:** ![gottaketchumall](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/gottaketchumall/32/161622_2.png) [@gottaketchumall](https://www.elitefourum.com/u/gottaketchumall)\ **Post date:** [June 5, 2020, 10:09pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/19 "2020-06-05T22:09:21Z")
Sometimes trying to save 2.9% costs you 100%. As long as it happens no more than 1/33 times or so you’re ahead of the game. Sounds like the seller is offering to cut your 100% to 50% which sounds reasonable unless there were explicit arrangements otherwise. If it was a total stranger then that’s the risk of sending fnf. I’ve dealt with forum members domestic via fnf and luckily never had a package lost. I’d cover it though out of my own pocket if it ever got lost as it’s my responsibility as a seller to get it to the buyer unless its international and they are asking for a low declaration gamble. Here anything over $5,000 I register and insure and anything under I essentially self insure. ---
**Author:** ![pokehut1](https://efour.b-cdn.net/user_avatar/www.elitefourum.com/pokehut1/32/1563_2.png) [@pokehut1](https://www.elitefourum.com/u/pokehut1)\ **Post date:** [June 5, 2020, 10:30pm UTC](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880/20 "2020-06-05T22:30:59Z")
> [@vlouted](#): > > > [@zorloth](#): > > > > This is on eBay? You’ll get a full refund. I say this as a seller who recently had to refund someone almost $1k because a card had several weeks of stalled tracking. Open a case and escalate it when you can, and eBay will have your back. > > no this was through paypal f&f Ouch, the other guy holds all the power then unfortunately… [Next page](https://www.elitefourum.com/t/package-is-lost-and-seller-only-wants-to-refund-half/27880.md?page=2)