How do I find a solution to a seller who has hesitancy?

[wisewailmer]

A lot of people buyers and sellers do seem to back out at the last minute

[swixis]

@zorloth

Generally speaking, it’s not right to cancel just because the buyer has a low feedback score. But I think it’s a bit context-dependent. If an account with no feedback BINs a $10,000 card, I think it’s reasonable for the seller to cancel. But if it’s a $500 card, I don’t think it’s fair to cancel solely because the buyer has a low feedback score. But if there were other red flags (i.e., not a real name attached to the address), then I think it’s not unfair for the seller to cancel. So it’s all a matter of context.

In this situation, there’s not much you can do. If the seller doesn’t want to sell to you, they don’t have to. If they cancel, you’ll be refunded obviously. But there’s no recourse, except for leaving negative feedback, if you wanted to.

Agreed. I think this is where my situation sits as I’m somewhere in the middle of those two boundaries: $500- $10,000.

Tagging @garyis2000, to answer your question above ^

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An update here, the seller has contacted and me and has told me they have decided to proceed with completing the sale and delivering the card (albeit still somewhat hesitant per their message). I hope to provide another update in this thread with the card this week!

Thank you all for your advice & comments! I’m absolutely still welcoming others opinions & inputs as I think this is valuable knowledge (IMO) for someone new to this method of card purchasing.

[jkanly]

As someone who’s going through this process right now, I completely understand hesitancy. Seller protection on eBay is highly unreliable especially for vintage sealed items.

[trevcatchem]

Can’t sellers choose to not show listings to buyers with less than say 10 feedback?

[swixis]

Update Here:

Not sure if this is the run of the mill eBay experience or not as I’m still new to it all.

• Item was listed as “shipped” on 1/16 on Ebay
• No tracking number or shipping info was provided
• Item has yet to be delivered to me as of 1/23
• I’ve reached out requesting tracking information or updates from their end if possible twice this week, but gotten sparse replies

I plan on giving it one more week as I know mail is sometimes slow, but I’m somewhat concerned now. Should I give the benefit of the doubt or are there other proactive measures I should be taking in the meantime?

[zorloth]

@swixis

Update Here:

Not sure if this is the run of the mill eBay experience or not as I’m still new to it all.

• Item was listed as “shipped” on 1/16 on Ebay
• No tracking number or shipping info was provided
• Item has yet to be delivered to me as of 1/23
• I’ve reached out requesting tracking information or updates from their end if possible twice this week, but gotten sparse replies

I plan on giving it one more week as I know mail is sometimes slow, but I’m somewhat concerned now. Should I give the benefit of the doubt or are there other proactive measures I should be taking in the meantime?

What’s the order value? If it’s under ~$30, then I don’t see anything off here. It’s typical to ship lower value orders without tracking, and it’s only been a week so it’s not surprising it hasn’t arrived yet. In this case, I would give it at least 3 weeks before contacting the seller.

But if it’s a higher value order, then the seller should’ve shipped the items with tracking. And if he did and the tracking # isn’t available in the order details, then he should send you the tracking # via message.

[swixis]

@zorloth,
Agreed, that time-window makes sense. It is a higher value order (>$1K) and the seller was extremely concerned with proof he’d sent it so that’s why the lack of tracking seemed odd. I guess I’ll wait for a response from his end regarding tracking.

[zorloth]

@swixis

@zorloth ,
Agreed, that time-window makes sense. It is a higher value order (>$1K) and the seller was extremely concerned with proof he’d sent it so that’s why the lack of tracking seemed odd. I guess I’ll wait for a response from his end regarding tracking.

Weird. Yeah, for a $1k+ order he absolutely should’ve purchased tracking. And if he printed the label through eBay, you’d have access to the tracking #. So if he purchased tracking, then he purchased the label off of eBay and hasn’t manually updated the order details.

If you don’t get the tracking #, the item, or any response from the seller within the next week or so, I’d open an ‘item not received’ case.

[dragonwarrior]

well per ebay policy anything over $750 needs a tracking number and signature so you will automatically win a INR request here

[sal85012]

Yea not having tracking or signature for a $1k purchase is sketchy. Bad seller if it’s after the ship date and still hasn’t given tracking. Sounds like he’s just wasting your time, I would move on honestly doesn’t sound like what you purchased is that rare for the price so just find another seller.