Do I cancel?

[pokecollectoramy]

@zorloth

@Josh

I’ve cancelled several sales due to suspicious buyer activity, always use the same BS excuse of ‘item lost from inventory’ or ‘previously sold and not realised’, always offering profuse apologies. I never mention it’s because I’m suspicious of them, if you do it’s an attack on their integrity and they’re more likely to leave you the neg. I’ve not received a neg to date doing this, but even if you do you can contest it with eBay & even if it sticks it’s super unlikely to affect your sales. Dunno about most other people, but I like to look at multiple feedback messages on a seller’s profile and take everything into consideration if they’ve had 1 or 2 negs.

This is a good suggestion and something I’m considering. My concern is that if he does decide to leave negative feedback, I’ll have no recourse. If a seller cancels because he’s out of stock (or claims to be), eBay views that as a legitimate reason for leaving negative feedback and so almost certainly won’t remove it.

And yeah, one negative probably won’t impact my sales much. But it’s more out of principle that I’d be bothered by it. Like, I don’t think I deserve it in this context. I have very good reason to believe that he’s a scammer, and so I think that it’s reasonable to cancel on that basis. And getting negative feedback as a result would be pretty annoying.

I’m leaning toward chosing ‘buyer asked to cancel’ and hoping that he doesn’t care enough to call up eBay and get the block on leaving feedback lifted (because there is no trail of communication showing that he actually asked to cancel).

I asked seller to cancel an item since he tried to charge me more shipping (this was a week ago from seller in Japan) and he did cancel and refund and I was still able to leave a feedback.

[zorloth]

@pokecollectoramy

@zorloth

This is a good suggestion and something I’m considering. My concern is that if he does decide to leave negative feedback, I’ll have no recourse. If a seller cancels because he’s out of stock (or claims to be), eBay views that as a legitimate reason for leaving negative feedback and so almost certainly won’t remove it.

And yeah, one negative probably won’t impact my sales much. But it’s more out of principle that I’d be bothered by it. Like, I don’t think I deserve it in this context. I have very good reason to believe that he’s a scammer, and so I think that it’s reasonable to cancel on that basis. And getting negative feedback as a result would be pretty annoying.

I’m leaning toward chosing ‘buyer asked to cancel’ and hoping that he doesn’t care enough to call up eBay and get the block on leaving feedback lifted (because there is no trail of communication showing that he actually asked to cancel).

I asked seller to cancel an item since he tried to charge me more shipping (this was a week ago from seller in Japan) and he did cancel and refund and I was still able to leave a feedback.

What reason did he select as why the transaction was cancelled?

[BugCatcherDave]

@zorloth

@bdog07

What is worse… the high percentage chance that you lose the 120?
Or… the one negative feedback that won’t likely hurt your sales? You could probably get it removed anyway. It’s not a guarantee he leaves negative feedback either

I agree that the negative feedback would be preferable to losing $120. But I’m going to try to see if I can get out of this situation without losing $120 and without getting negative feedback. I feel like I can…

By cancelling you wont take negative. If multiple other feedback on his account shows buyer return manipulation give eBay a quick call and they will allow you to cancel without retaliation.

[deltazero]

@lovelyfawn

It’s too bad this kid can just keep creating new accounts

I bet this is not a kid, just a sad adult.

[pokecollectoramy]

@zorloth

@pokecollectoramy

I asked seller to cancel an item since he tried to charge me more shipping (this was a week ago from seller in Japan) and he did cancel and refund and I was still able to leave a feedback.

What reason did he select as why the transaction was cancelled?

All I can see is “The seller canceled your order” in the cancellation details

[zorloth]

@pokecollectoramy

@zorloth

What reason did he select as why the transaction was cancelled?

All I can see is “The seller canceled your order” in the cancellation details

Hmm – well my guess is that he didn’t select ‘buyer asked to cancel,’ then. I think I’ll probably take the advice of @uponeagleswings and call eBay.

[credits]

You have to weigh up the option of (possibly) receiveing negative feedback vs losing what the item is worth. FOr me i would take a negative rather than lose.
Dont feel anything about cancelling. You dont really owe the seeler anything under these circumstances and there is a cancellation process for a reason. Other just may think you are missuing it. I wouldnt think so under these circumstances.

[gengarguy]

I would just cancel and send him a message saying you cant move forward with the transaction due to his feedback. Personally, I would never send out product knowing that I would get scammed, even if it means getting negative feedback. You can respond to any feedback buyers leave you, and considering you have 1600+ positive feedback, 1 negative from a known scammer will not hurt your sales performance (all assuming he does leave negative feedback, and you don’t get the feedback removed anyway). Negative feedback is just a part of selling on eBay. You are never going to be able to please every buyer 100% of the time. I see negative feedback as a matter of when, not if. Hope this helped and good luck with navigating this!

[zorloth]

@gengarguy

I would just cancel and send him a message saying you cant move forward with the transaction due to his feedback. Personally, I would never send out product knowing that I would get scammed, even if it means getting negative feedback. You can respond to any feedback buyers leave you, and considering you have 1600+ positive feedback, 1 negative from a known scammer will not hurt your sales performance (all assuming he does leave negative feedback, and you don’t get the feedback removed anyway). Negative feedback is just a part of selling on eBay. You are never going to be able to please every buyer 100% of the time. I see negative feedback as a matter of when, not if. Hope this helped and good luck with navigating this!

This is good advice but I just don’t want to confront the guy. I think I’d rather just say I can’t find the card or something lol. But I’m going to call up eBay first and see if they can cancel it for me.

And yeah, one negative likely wouldn’t be a huge deal in terms of impacting sales performance. But I’m a very conservative seller in terms of basically everything. I’ve literally never gotten a neutral/negative feedback, a return, or an INaD case and I want to keep it that way. I’d almost rather lose the $120 and avoid the negative feedback. Either way, I’m going to try to see if I can avoid both. I appreciate the advice, and I will take it into consideration if eBay doesn’t cancel it for me lol.

[fazool]

cancel and block, really your only option to not get scammed here

[gengarguy]

@Josh

I’ve cancelled several sales due to suspicious buyer activity, always use the same BS excuse of ‘item lost from inventory’ or ‘previously sold and not realised’, always offering profuse apologies. I never mention it’s because I’m suspicious of them, if you do it’s an attack on their integrity and they’re more likely to leave you the neg. I’ve not received a neg to date doing this, but even if you do you can contest it with eBay & even if it sticks it’s super unlikely to affect your sales. Dunno about most other people, but I like to look at multiple feedback messages on a seller’s profile and take everything into consideration if they’ve had 1 or 2 negs.

Doesn’t using one of these reasons to cancel a transaction give you a selling defect on your account? Maybe I’m remembering wrong, but I thought if you choose anything other than buyer asked to cancel you get a defect.

[cullers]

If you have their other account blocked you can sell to them and if they try to do a return you can message eBay telling them their return is invalid because the broke terms and condition to circumvent your block in the first place.

Similarly if you accept a return after from them and they try and scam you you can escalate the case to eBay and let them know the seller used an alt account to get past your block and eBay will auto side with you.

It’s in eBay’s tos.

[krill]

The thought of someone scamming a free pack, even if I didn’t get burned, would really upset me. Definitely should cancel. I’d suggest whichever method you think will least likely not result in him retaliating. Just dont let him get away with the scam and block him. And if I saw his negative feedback among your positive and you replied explaining you cancelled because the seller is a known scammer, I wouldn’t question it.

[KingPokemon]

@cullers

If you have their other account blocked you can sell to them and if they try to do a return you can message eBay telling them their return is invalid because the broke terms and condition to circumvent your block in the first place.

Similarly if you accept a return after from them and they try and scam you you can escalate the case to eBay and let them know the seller used an alt account to get past your block and eBay will auto side with you.

It’s in eBay’s tos.

Just send him an empty box👀 jk…do what cullers said.

[zorloth]

@KingPokemon

@cullers

If you have their other account blocked you can sell to them and if they try to do a return you can message eBay telling them their return is invalid because the broke terms and condition to circumvent your block in the first place.

Similarly if you accept a return after from them and they try and scam you you can escalate the case to eBay and let them know the seller used an alt account to get past your block and eBay will auto side with you.

It’s in eBay’s tos.

Just send him an empty box👀 jk…do what cullers said.

Hahaha that would be legendary. Not going to do that, but the thought is honestly slightly tempting lol.

[zorloth]

@cullers

If you have their other account blocked you can sell to them and if they try to do a return you can message eBay telling them their return is invalid because the broke terms and condition to circumvent your block in the first place.

Similarly if you accept a return after from them and they try and scam you you can escalate the case to eBay and let them know the seller used an alt account to get past your block and eBay will auto side with you.

It’s in eBay’s tos.

Interesting. I don’t have the other account(s) blocked, unfortunately, and I’m not sure that this would work if I block another account of his now since it’s after the purchase. But this is good to know; thank you.

[sanzonw]

I’ve had a similar situation with a suspicious buyer, I called ebay, and they told me to cancel the transaction by the ‘buyer asked to cancel’ option or whatever that sounds similar to that. They said if I didn’t feel comfortable shipping the item due to reasonable suspicion, I have every right to cancel the order. It’s good to call first just so that they have a record of it I guess and also ask them about your concern about the buyer leaving a negative feedback. And if they do put a negative you have the record to fall back on and have it removed.

[zorloth]

@sanzonw

I’ve had a similar situation with a suspicious buyer, I called ebay, and they told me to cancel the transaction by the ‘buyer asked to cancel’ option or whatever that sounds similar to that. They said if I didn’t feel comfortable shipping the item due to reasonable suspicion, I have every right to cancel the order. It’s good to call first just so that they have a record of it I guess and also ask them about your concern about the buyer leaving a negative feedback. And if they do put a negative you have the record to fall back on and have it removed.

Awesome! This is what I was hoping to hear.

[greenshoots]

@zorloth

@cullers

If you have their other account blocked you can sell to them and if they try to do a return you can message eBay telling them their return is invalid because the broke terms and condition to circumvent your block in the first place.

Similarly if you accept a return after from them and they try and scam you you can escalate the case to eBay and let them know the seller used an alt account to get past your block and eBay will auto side with you.

It’s in eBay’s tos.

Interesting. I don’t have the other account(s) blocked, unfortunately, and I’m not sure that this would work if I block another account of his now since it’s after the purchase. But this is good to know; thank you.

Ebay’s block list is so functionally basic and furtively hidden within menus I doubt this would count against you if you went this way. You could add all of the known aliases to the list now, and if you called eBay and told them you had him blocked without recalling every previous account, I don’t think they’re going to have the capacity to determine whether any of the accounts on your list were or weren’t him.