Hi All,
I need some advice. I recently got a card back that I sent to Ludkins UK for grading Via the Platinum Service that they offer (£41) fee.
The card when it was initially sent to Ludkins UK was given a pre screen grade of a Psa 8 and was in a very decent state but its be returned 1) damaged 2) an obvious Psa 7 because of the damage.
Ive contacted Ludkins and their response has been quite painful and embarrassing as they’e washed their hands of it blaming PSA. All Ludkins say they can do is offer a fee refund which is £41 and have said I should use a microfibre cloth to on the case to buff the light scratches (how can I buff scratches and marks on a card thats been encased?!)
Im actually kind of stunned by their response emails too, totally evasive and dismissive.
From what I gather they should offer me a refund between a PSA 8 & 7?
As extra evidence of PSA damaging my card there is no wayyy that Ludkins would give this card a prescreen of an 8 if it had holo damage like this.
Is is normal for Ludkins UK to wash their hands after a customers card has been damaged? Anyone else experienced this? Ive got like another 100 cards with them and am pretty scared they’re going to come back damaged too
Any advice anyone has that can help me fix this situation would be appreciated.
Ive attached images of the card raw and then graded.
i.imgur.com/Z7I6gKA.jpg
i.imgur.com/CU1qON4.jpg
i.imgur.com/fuY7inn.jpg
i.imgur.com/GyZNUZA.jpg